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    • https://kb.netapp.com/data-mgmt/OCI_Kbs/Stop_and_start_service_sequence_for_OnCommand_Insight_Data_Warehouse_Server
      The KB provides the sequence to stop and start OnCommand Insight Data Warehouse (OCDWH) Server Services.
    • https://kb.netapp.com/Legacy/OnCommand_Suite/OCI_Data_Warehouse_service_Informix_IDS_ol_cognoscm
      When attempting to start OnCommand Insight Data Warehouse via the Windows Services application the service "Informix IDS - ol_cognoscm" will fail to start with the resulting error message: "The user n...When attempting to start OnCommand Insight Data Warehouse via the Windows Services application the service "Informix IDS - ol_cognoscm" will fail to start with the resulting error message: "The user name or password is incorrect." If one attempts to start the IBM Cognos Content Data Store via the IBM Cognos Configuration tool the following error is observed. [ERROR] Content Manager failed to connect to the content store.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_restart_DWH_IBM_Cognos_Service_from_IBM_Cognos_Configuration_Page
      Applies to Data Warehouse (DWH) IBM Cognos Service Description To see the detailed information while starting the IBM Cognos service, Start the service from IBM Cognos Configuration page Caution: Be v...Applies to Data Warehouse (DWH) IBM Cognos Service Description To see the detailed information while starting the IBM Cognos service, Start the service from IBM Cognos Configuration page Caution: Be very careful using IBM Cognos Configuration page, Any changes done in "IBM Cognos Configuration" page without NetApp support guidance will cause problem starting the IBM Cognos service
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/Unable_to_access_OnCommand_Insight_Data_warehouse_Reporting_portal_getting_error_The_page_cannot_be_displayed
      Applies to OnCommand Insight Data Warehouse7.3.x Issue When trying to access to Data Warehouse (DWH) reporting portal, we get the error as "The page cannot be displayed", when checked the services, we...Applies to OnCommand Insight Data Warehouse7.3.x Issue When trying to access to Data Warehouse (DWH) reporting portal, we get the error as "The page cannot be displayed", when checked the services, we see that IBM Cognos service was not running and when try to start the service, we get error as shown in screenshots.