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    • How to collect mNode and docker support data using mnode-support-util
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_collect_mNode_and_docker_support_data_using_mnode-support-util
      Applies to NetApp HCI Element Management Node (mNode) 12.5 Hybrid Cloud Control (HCC) Management Services 2.19 and above Description How to gather mNode and docker logs using the mnode-support-util
    • Data Sense installation failing due possible conflict with IP addresses
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Data_Sense/Data_Sense_installation_failing_due_possible_conflict_with_IP_addresses
      Applies to Cloud Data Sense Deploy Cloud Data Sense on premise without internet access (dark site) Proof of concept (POC) Issue Error message during installation phase: Checking Data Sense health Coul...Applies to Cloud Data Sense Deploy Cloud Data Sense on premise without internet access (dark site) Proof of concept (POC) Issue Error message during installation phase: Checking Data Sense health Could not check data Sense data: HTTPConnectionPool (host='172.17.0.1', port=80): Max retries exceeded with url: /health (caused by NewConnectionError 'url in object <object_id>'>: Failed to establish
    • How to configue NO_PROXY in Docker
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/How_to_configue_NO_PROXY_in_BlueXP
      Applies to NetApp BlueXP(formerly Cloud Manager) Docker Connector v3.9.23/x and later Description This article describes how to configure NO_PROXY in Docker allowing for the connector software to bypa...Applies to NetApp BlueXP(formerly Cloud Manager) Docker Connector v3.9.23/x and later Description This article describes how to configure NO_PROXY in Docker allowing for the connector software to bypass the Proxy.
    • Apply configuration modifications to Trident for Docker
      https://kb.netapp.com/Cloud/Astra/Trident/Apply_configuration_modifications_to_Trident_for_Docker
      Applies to NetApp Astra Trident for Docker 18.X Docker 20.X Issue Trident for Docker configuration needs to be updated and applied
    • Trident for Docker fails to create docker volumes
      https://kb.netapp.com/Cloud/Astra/Trident/Trident_for_Docker_fails_to_create_docker_volumes
      Applies to NetApp Astra Trident for Docker Docker container engine running in a Linux host Issue When trying to create docker volumes, it fails with the following error: "create vol1: VolumeDriver.Cre...Applies to NetApp Astra Trident for Docker Docker container engine running in a Linux host Issue When trying to create docker volumes, it fails with the following error: "create vol1: VolumeDriver.Create: Trident initialization failed; problem initializing storage driver 'ontap-nas-flexgroup': could not configure storage pools: SVM svm1 has no assigned aggregates: use 'journalctl -fu docker' to learn more"
    • Connector fails to upgrade from 3.9.6 to 3.9.7
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Connector_fails_to_upgrade_from_3.9.6_to_3.9.7
      Applies to Cloud Manager Issue Connector shows a red banner in the GUI when attempting to upgrade from 3.9.6 to 3.9.7: Request failed: HTTP/1.1 400 Bad Request, More data read than expected: dataLengt...Applies to Cloud Manager Issue Connector shows a red banner in the GUI when attempting to upgrade from 3.9.6 to 3.9.7: Request failed: HTTP/1.1 400 Bad Request, More data read than expected: dataLength=58;expectedLength=0; includeSkipped=true; in.getClass()=class com.amazonaws.services.s3.AmazonS3Client$2; markedSupported=false;marked=0; resetSinceLastMarked=false; markCount=0; resetCount=0
    • StorageGRID node not starting container
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/StorageGRID_node_not_starting_container
      Applies to NetApp StorageGRID 11.4 (bare-metal) Canonical Ubuntu 18.04.3 docker 20.10.2 Issue StorageGRID node container not starting as docker version has been updated to 20.10.2, build 20.10.2-0ubun...Applies to NetApp StorageGRID 11.4 (bare-metal) Canonical Ubuntu 18.04.3 docker 20.10.2 Issue StorageGRID node container not starting as docker version has been updated to 20.10.2, build 20.10.2-0ubuntu1~18.04.3
    • Cluster creation wizard not progressing during setup in Cloud Manager
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Cluster_creation_wizard_not_progressing_during_setup_in_Cloud_Manager
      Applies to Google Cloud Platform (GCP) Cloud Volumes ONTAP (CVO) Docker Issue Hitting continue after starting the cluster details does nothing. There are no error messages shown in the GUI.
    • Cloud Manager shows inactive as Connector IP range in 172.x.x.x conflict with docker network
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Cloud_Manager_shows_inactive_as_Connector_IP_range_in_172.x.x.x_conflict_with_docker_network
      Connector deployment from NetApp Cloud Manager to add on-prem network in Cloud Manager failing. Deploying NetApp AWS Cloud Manager connector to add on prem NetApp to Cloud manager but connector status...Connector deployment from NetApp Cloud Manager to add on-prem network in Cloud Manager failing. Deploying NetApp AWS Cloud Manager connector to add on prem NetApp to Cloud manager but connector status is in pending status. Ec2 is deployed but not showing as online in Cloud Manager Console When setting Configuration backup target from OCCM, target on the cluster is changed to unreachable target URL and the backups are no longer sent to the OCCM.
    • Deploy of Trident for Docker fails on yaml: did not find expected character
      https://kb.netapp.com/Cloud/Astra/Trident/Deploy_of_Trident_for_Docker_fails_on_yaml__did_not_find_expected_character
      Trident for Docker Issue When deploying Trident for Docker, the installation fails with an error, visible in the journalctl -u docker | grep <trident-plugin-id> output: dockerd[1325]: time="<date/time...Trident for Docker Issue When deploying Trident for Docker, the installation fails with an error, visible in the journalctl -u docker | grep <trident-plugin-id> output: dockerd[1325]: time="<date/time>" level=error msg="time=\"<date/time>\" level=fatal msg=\"Unable to create the passthrough store client. yaml: line 4: did not find expected ',' or '}'\"" plugin=<trident-plugin-id>