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    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_determine_the_disk_firmware_version_and_verify_it_is_up_to_date
      How to determine the disk firmware? To determine the current disk firmware version of the drive, you need to view the output of the How to verify it is up to date? When the Disk Drive & Firmware Matri...How to determine the disk firmware? To determine the current disk firmware version of the drive, you need to view the output of the How to verify it is up to date? When the Disk Drive & Firmware Matrix page appears, click the link to the firmware revision needed for drives attached to your system. Compare the output from the AutoSupport with the output of the Firmware Matrix. Also, it is possible to determine the disk firmware in the cluster shell:
    • https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/disk_fw_downrevWarning_error_for_disks_with_up_to_date_firmware
      Applies to ONTAP 9.5 and later Storage/Disk is attached through FiberChannel initiators All disks have up to date Firmware installed Issue Event log reporting hourly messages for disks with downrev fi...Applies to ONTAP 9.5 and later Storage/Disk is attached through FiberChannel initiators All disks have up to date Firmware installed Issue Event log reporting hourly messages for disks with downrev firmware: disk.fw.downrevWarning:error xx disks have downrev firmware
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/UM_generates_invalid_alerts__Verify_that_SSD_mixing_is_correct_due_to_outdated_rules
      Applies to AIQCAsecure rules The AIQUM reports an invalid alert: Incident - Verify That SSD Mixing Is Correct Impact Area - Configuration Cluster FQDN - Cluster1.lab.netapp.com Trigger Condition - If ...Applies to AIQCAsecure rules The AIQUM reports an invalid alert: Incident - Verify That SSD Mixing Is Correct Impact Area - Configuration Cluster FQDN - Cluster1.lab.netapp.com Trigger Condition - If the SSD is configured, the total stack depth is dependent on the number of SSDs that are present. Controller is running in an unsupported configuration and may have performance issues or an increased disk failure rate. This alert is not valid because the SSD mixing is within limits
    • https://kb.netapp.com/Legacy/ONTAP/7Mode/DIsk_firmware_upgrade_issue
      Applies to 7-Mode Issue no access to the CIFS or NFS share
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/OCUM_reports_weekly_on_Sunday_a_high_disk_utilization_on_root_aggregate_and_shm.threshold.highIOLatency_errors_in_one_node
      The drive is the data one in a 3 RAID-DP root aggregate Sun Apr 12 00:18:18 CEST [node_name: disk_latency_monitor: shm.threshold.highIOLatency:error]: Disk 0a.00.8 exceeds the average IO latency thres...The drive is the data one in a 3 RAID-DP root aggregate Sun Apr 12 00:18:18 CEST [node_name: disk_latency_monitor: shm.threshold.highIOLatency:error]: Disk 0a.00.8 exceeds the average IO latency threshold and will be recommended for failure. Wed Apr 22 18:21:48 CEST [node_name: disk_latency_monitor: shm.threshold.ioLatency:debug]: Disk 0a.00.8 has exceeded the expected IO latency in the current window with average latency of 182 msecs and average utilization of 28 percent.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Automatic_disk_firmware_upgrade_fails_to_upgrade_all_disks
      Applies to All disk drives Disk firmware update Issue The automatic disk firmware upgrade only starts for some of the drives or nodes.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_view_active_disk_and_shelf_firmware_updates_in_ONTAP
      Applies to ONTAP 9 Description After downloading new disk and shelf firmware files to the cluster nodes using the storage firmware download command, you wish to view the status of the background firmw...Applies to ONTAP 9 Description After downloading new disk and shelf firmware files to the cluster nodes using the storage firmware download command, you wish to view the status of the background firmware updates.
    • https://kb.netapp.com/Legacy/ONTAP/7Mode/How_to_upgrade_Data_ONTAP_or_shelf_fw_and_disk_fw_via_FTP_when_Network_File_System_NFS_or_Common_Internet_File_System_protocol_CIFS_is_not_licensed
      Applies to Data ONTAP 7 Description NFS or CIFS is not enabled Unable to acess or mount the /etc/disk_fw or /etc/shelf_fw folders
    • https://kb.netapp.com/on-prem/ontap/Perf/Perf-KBs/During_giveback_client_experienced_latency_with_disk_timeout_seen
      Applies to ONTAP 9 Issue NFS clients experience latency and nfs timeouts during giveback Error seen: raid_disk_timeout_ios_flush_start_1 disk_info="Disk /XXX_nodeXX/plex0/rg3/1X.55.12 Shelf 55 Bay 12 ...Applies to ONTAP 9 Issue NFS clients experience latency and nfs timeouts during giveback Error seen: raid_disk_timeout_ios_flush_start_1 disk_info="Disk /XXX_nodeXX/plex0/rg3/1X.55.12 Shelf 55 Bay 12 [NETAPP X477_HAKPE04TA07