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    • ONTAP Select Deploy API Functionality gets frozen
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select_Deploy_API_Functionality_gets_frozen
      Applies to ONTAP Select Deploy Application Programming Interface (API) Virtual Machine (VM) Issue API Functionality gets frozen in ONTAP Select Deploy Unable to login to the Deploy UI From syslog: sys...Applies to ONTAP Select Deploy Application Programming Interface (API) Virtual Machine (VM) Issue API Functionality gets frozen in ONTAP Select Deploy Unable to login to the Deploy UI From syslog: systemd[1]: Time has been changed systemd[1]: Stopped sdotadmin_boot_phase4. systemd[1]: Stopping sdotadmin_boot_phase4... systemd[1]: Stopped sdotadmin_boot_phase3. systemd[1]: Stopping sdotadmin_boot_phase3... systemd[1]: Stopping ONTAP Select Deploy Server...
    • Can I move ONTAP Select VMs to a different ONTAP Select Deploy utility?
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Can_I_move_ONTAP_Select_VMs_to_a_different_ONTAP_Select_Deploy_utility
      Currently, it is not possible to import OTS instances from one Deploy utility to any other that resides in a different infrastructure. When a Deploy VM is damaged beyond repair, it is possible to re-i...Currently, it is not possible to import OTS instances from one Deploy utility to any other that resides in a different infrastructure. When a Deploy VM is damaged beyond repair, it is possible to re-install it and use configuration backups to discover existing OTS instances. Customers who are interested in such a feature, can raise a Support Ticket and ask for their case to be attached after providing initial justification/business requirements.
    • How to use esxtop to troubleshoot OTS issues
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/How_to_use_esxtop_to_troubleshoot_OTS_issues
      Applies to NetApp ONTAP Select (OTS) NetApp ONTAP Select Deploy VMware ESXi Performance Description This article provides information about esxtop and latency statistics that can be used when troubles...Applies to NetApp ONTAP Select (OTS) NetApp ONTAP Select Deploy VMware ESXi Performance Description This article provides information about esxtop and latency statistics that can be used when troubleshooting backend storage performance issues impacting OTS VM performance and stability.
    • Incorrect storage disk pool information after adding additional storage capacity to OTS node
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Incorrect_storage_disk_pool_information_after_adding_additional_storage_capacity_to_OTS_node
      Applies to ONTAP Select Deploy ONTAP Select (OTS) Issue Deploy appliance display incorrect storage disk information after adding additional storage capacity to OTS node.
    • Creating connector fails with an explicit deny in a permissions boundary
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Creating_connector_fails_with_an_explicit_deny_in_a_permissions_boundary
      Creating connector fails with error: Encountered a permissions error performing a tagging operation, please add required tag permissions. Resource handler returned message: "User: arn:aws:sts::xxxxxxx...Creating connector fails with error: Encountered a permissions error performing a tagging operation, please add required tag permissions. Resource handler returned message: "User: arn:aws:sts::xxxxxxxxxxxx:assumed-role/<ROLE_NAME>/<CREDENTIALS_NAME> is not authorized to perform: iam:CreateRole on resource: arn:aws:iam::xxxxxxxxxxxx:role/aws-dev-operator with an explicit deny in a permissions boundary (Service: Iam, Status Code: 403, Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx)"
    • Can RDMs from third party storage be attached directly to Select as VMWare disks?
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Can_RDMs_from_third_party_storage_be_attached_directly_to_Select_as_VMWare_disks
      Applies to ONTAP Select ONTAP Select Deploy Raw Device Maping (RDM) Answer No, Deploy can only map and configure local attached drives (DAS) as RDMs to the Select instance. Example , Deploying RDMs of...Applies to ONTAP Select ONTAP Select Deploy Raw Device Maping (RDM) Answer No, Deploy can only map and configure local attached drives (DAS) as RDMs to the Select instance. Example , Deploying RDMs off a SAN array is NOT supported Additional Information See ONTAP Select virtual and physical disks for more information regarding RDMs
    • Complex password breaks WFA installation/Upgrade on MySQL part
      https://kb.netapp.com/Legacy/OnCommand_Suite/Complex__password_breaks_WFA_5.0_installment_on_MySQL_part
      OnCommand Workflow Automation 5.1.1 and above (WFA) Cannot install WFA Install log: configureMySQL : MySQL config file is : C:\Program Files\NetApp\WFA\bin\supportfiles\MySQLConfig.txt Entering functi...OnCommand Workflow Automation 5.1.1 and above (WFA) Cannot install WFA Install log: configureMySQL : MySQL config file is : C:\Program Files\NetApp\WFA\bin\supportfiles\MySQLConfig.txt Entering function GetRegistryKeyValue with parameters RegistryPath=SOFTWARE\WOW6432Node\MySQL AB\MySQL Server 5.7 Registry key=DataLocation Type=1 MySQL ini file is : my.ini Could find the strings in file my.ini Custom Install Log INFORMATION: Could find the strings sql-mode in file my.ini.
    • ONTAP Select Deploy shows ESXi host as  greyed out
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select_Deploy_shows_ESXi_host_as__greyed_out
      Applies to NetApp ONTAP Select Deploy ESXi Issue ESXi host is greyed out when attempting to deploy a ONTAP Select node
    • ActiveIQ Unified Manager 9.7p1 on Windows Failed to Install  because of JDK
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/ActiveIQ_Unified_Manager_9.7p1_on_Windows_Failed_to_Install__because_of_JDK
      Applies to ActiveIQ Unified Manager (AIQUM) 9.7p1 & 9.12 Windows Issue ActiveIQ Unified Manager 9.7p1 on Windows Shortly after the install starts, it fails and terminates when installing Java, e.g. op...Applies to ActiveIQ Unified Manager (AIQUM) 9.7p1 & 9.12 Windows Issue ActiveIQ Unified Manager 9.7p1 on Windows Shortly after the install starts, it fails and terminates when installing Java, e.g. openJDK as part of the required software of UM Fails with the error: Setup Failed to Install JDK. Aborting Installation
    • Can I open a Technical Support case for System Health Check?
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Can_I_open_a_Technical_Support_case_for_System_Health_Check
      The NetApp tools Active IQ and Active IQ Unified Manager can provide you with proactive risk information, storage configuration best practices, and storage performance monitoring. OnCommand Performanc...The NetApp tools Active IQ and Active IQ Unified Manager can provide you with proactive risk information, storage configuration best practices, and storage performance monitoring. OnCommand Performance Manager (OPM) provides performance heath checks and monitoring for any ONTAP configurations that are in a clustered mode (8.2.x clustered, 8.3.x, 9.0, 9.1 and future). A Support Account Manager (SAM) can offer personalized and pre-emptive health checks against a customer’s entire Installed Base.
    • Cluster refresh operation in Deploy fails to update version of Select after upgrade
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Cluster_refresh_operation_in_Deploy_fails_to_update_version_of_Select_after_upgrade
      Applies to Deploy ONTAP Select Issue After a recent ONTAP Select upgrade, a cluster refresh is performed but still shows the prior Select version.