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    • AWS CVOs rebooted twice after an ONTAP upgrade
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/AWS_CVOs_rebooted_twice_after_an_ONTAP_upgrade
      Applies to Cloud Volume ONTAP (CVO) OnCommand Cloud Manager (OCCM) Amazon Web Services (AWS) NonDisruptive Upgrade (NDU) Issue CVOs rebooted twice after an ONTAP upgrade.
    • AWS: Cannot move CVO HA between connectors
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/AWS__Cannot_move_CVO_HA_between_connectors
      Applies to ONTAP Cloud Manager (Service Connector) Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Mediator Availability Zone (AZ) Issue Moving CVO HA (deployed across multiple AZ`s in AWS) will f...Applies to ONTAP Cloud Manager (Service Connector) Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Mediator Availability Zone (AZ) Issue Moving CVO HA (deployed across multiple AZ`s in AWS) will fail/remain in a degraded state with no explicit error message.
    • What are some considerations of Cloud Volumes ONTAP AWS Performance?
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/What_are_some_considerations_of_Cloud_Volumes_ONTAP_AWS_Performance
      For smaller instance types, such as r5.2xlarge, there is an instance limitation of 30 minutes of burst credits for disk i/o, than the baseline is the maximum for 24 hours High - Data is simply left in...For smaller instance types, such as r5.2xlarge, there is an instance limitation of 30 minutes of burst credits for disk i/o, than the baseline is the maximum for 24 hours High - Data is simply left in active memory buffers and committed to disk - since data is NOT written to NVRAM, should an unplanned shutdown occur, data could be lost, not recommended and should only be used for workloads with transient data that can safely be lost
    • Can I remove accidentally purchased disks from a CVO instance?
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/AWS__Can_I_remove_accidentally_purchased_disks_from_a_CVO_instance
      Disks that are already part of an aggregate can only be removed by deleting that aggregate from the Service Connector. Aggregates must be deleted from the Service Connector which will also delete disk...Disks that are already part of an aggregate can only be removed by deleting that aggregate from the Service Connector. Aggregates must be deleted from the Service Connector which will also delete disks from the cloud provider backend. Note: removing spare/orphaned disks is not the same as removing disks that are already part of an aggregate. As mentioned, disks assigned to an aggregate can ONLY be removed by deleting the aggregate itself.
    • Single CVO HA create fails with "Client error on launch"
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Single_CVO_HA_create_fails_with_Client_error_on_launch
      Applies to Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Issue Trying to create a single CVO in AWS will fail almost immediately with the bellow error: create: [DotInstance]. Instance i-xxxxxxxx...Applies to Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Issue Trying to create a single CVO in AWS will fail almost immediately with the bellow error: create: [DotInstance]. Instance i-xxxxxxxxxxxx failed to stabilize. Current state: shutting-down. Reason: Client.InternalError: Client error on launch Working environment cluster_name status is 'FAILED_TO_CREATE'.
    • Troubleshooting: Cloud Volumes ONTAP HA: Mediator Security Group
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Troubleshooting__Cloud_Volumes_ONTAP_HA__Mediator_Security_Group
      HA Cloud Volumes ONTAP Security Group issues: A common problem in mediator issues is when customer modifies Security Groups (SG), which are created by default in AWS by OnCommand Cloud Manager. An err...HA Cloud Volumes ONTAP Security Group issues: A common problem in mediator issues is when customer modifies Security Groups (SG), which are created by default in AWS by OnCommand Cloud Manager. An error occurred while saving route tables: Failed to create external route table "rtb-6dfa8106". The system encountered a timeout waiting for the mediator to complete the operation Check mediator status first in AWS console and OCCM. The mediator status is up in OCCM:
    • What happens to my data if I delete my CVO?
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/What_happens_to_my_data_if_I_delete_my_CVO
      Applies to NetApp Cloud Manager (Connector) NetApp Cloud Volumes ONTAP (CVO) Microsoft Azure Amazon Web Services Google Cloud Platform Answer When the CVO is deleted from Cloud Manager, it will delete...Applies to NetApp Cloud Manager (Connector) NetApp Cloud Volumes ONTAP (CVO) Microsoft Azure Amazon Web Services Google Cloud Platform Answer When the CVO is deleted from Cloud Manager, it will delete ALL resources at the backend, including storage (and its content). On how the delete happens on the backend and how data is erased please consult your cloud provider documentation. For example: Delete an Amazon EBS volume Additional Information
    • Migrating gp2 volumes to gp3
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Migrating_gp2_volumes_to_gp3
      Applies to NetApp Cloud Volumes ONTAP (CVO) 9.7 and later BlueXP (Connector) 3.9.x and later Amazon Web Services (AWS) Description Cloud Volumes ONTAP now supports General Purpose SSD (gp3) disks, sta...Applies to NetApp Cloud Volumes ONTAP (CVO) 9.7 and later BlueXP (Connector) 3.9.x and later Amazon Web Services (AWS) Description Cloud Volumes ONTAP now supports General Purpose SSD (gp3) disks, starting with the 9.7 release. gp3 disks are the lowest-cost SSDs that balance cost and performance for a broad range of workloads.
    • Cloud Formation limit for stacks has been exceeded
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Cloud_Formation_limit_for_stacks_has_been_exceeded
      Applies to ONTAP Cloud Manager (Service Connector) Amazon Web Services (AWS) Virtual Private Cloud (VPC Cloud Formation Identity and Access Management (IAM) Issue When attempting to create a new worki...Applies to ONTAP Cloud Manager (Service Connector) Amazon Web Services (AWS) Virtual Private Cloud (VPC Cloud Formation Identity and Access Management (IAM) Issue When attempting to create a new working environment, the following error is reported: Failed. Limit for stacks has been exceeded (Service: AmazonCloudFormation; Status Code: 400; Error Code: LimitExceededException
    • The used capacity for this system has exceeded the license limit
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/The_used_capacity_for_this_system_has_exceeded_the_license_limit
      Applies to Cloud Volumes ONTAP Amazon Web Services Issue Replication to AWS stopped during volume migration to another aggregate: LUN.vol.proc.fail.no.space: Processing for LUNs in volume <volume_name...Applies to Cloud Volumes ONTAP Amazon Web Services Issue Replication to AWS stopped during volume migration to another aggregate: LUN.vol.proc.fail.no.space: Processing for LUNs in volume <volume_name> (<DSID number>) failed due to lack of space
    • Persistent mediator upgrade notification in 9.9.0
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Persistent_mediator_upgrade_notification_in_9.9.0
      Applies to NetApp Cloud Manager 3.9.5/x Cloud Volumes ONTAP 9.9.0 (CVO) Amazon Web Services (AWS) ONTAP Mediator Service Issue Upgrading to CVO release 9.9.0 will not upgrade the mediator. There will ...Applies to NetApp Cloud Manager 3.9.5/x Cloud Volumes ONTAP 9.9.0 (CVO) Amazon Web Services (AWS) ONTAP Mediator Service Issue Upgrading to CVO release 9.9.0 will not upgrade the mediator. There will be a persistent upgrade notification that a new version is available. Attempting to upgrade using the notification seemingly succeeds but the mediator remains on the previous version (ex. 3.7.1_1, 3.7.1_5....)