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- https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/AWS_CVOs_rebooted_twice_after_an_ONTAP_upgradeApplies to Cloud Volume ONTAP (CVO) OnCommand Cloud Manager (OCCM) Amazon Web Services (AWS) NonDisruptive Upgrade (NDU) Issue CVOs rebooted twice after an ONTAP upgrade.
- https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/AWS__Can_I_remove_accidentally_purchased_disks_from_a_CVO_instanceDisks that are already part of an aggregate can only be removed by deleting that aggregate from the Service Connector. Aggregates must be deleted from the Service Connector which will also delete disk...Disks that are already part of an aggregate can only be removed by deleting that aggregate from the Service Connector. Aggregates must be deleted from the Service Connector which will also delete disks from the cloud provider backend. Note: removing spare/orphaned disks is not the same as removing disks that are already part of an aggregate. As mentioned, disks assigned to an aggregate can ONLY be removed by deleting the aggregate itself.
- https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/What_are_some_considerations_of_Cloud_Volumes_ONTAP_AWS_PerformanceFor smaller instance types, such as r5.2xlarge, there is an instance limitation of 30 minutes of burst credits for disk i/o, than the baseline is the maximum for 24 hours High - Data is simply left in...For smaller instance types, such as r5.2xlarge, there is an instance limitation of 30 minutes of burst credits for disk i/o, than the baseline is the maximum for 24 hours High - Data is simply left in active memory buffers and committed to disk - since data is NOT written to NVRAM, should an unplanned shutdown occur, data could be lost, not recommended and should only be used for workloads with transient data that can safely be lost
- https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/AWS__Cannot_move_CVO_HA_between_connectorsApplies to ONTAP Cloud Manager (Service Connector) Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Mediator Availability Zone (AZ) Issue Moving CVO HA (deployed across multiple AZ`s in AWS) will f...Applies to ONTAP Cloud Manager (Service Connector) Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Mediator Availability Zone (AZ) Issue Moving CVO HA (deployed across multiple AZ`s in AWS) will fail/remain in a degraded state with no explicit error message.
- https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Troubleshooting__Cloud_Volumes_ONTAP_HA__Mediator_Security_GroupHA Cloud Volumes ONTAP Security Group issues: A common problem in mediator issues is when customer modifies Security Groups (SG), which are created by default in AWS by OnCommand Cloud Manager. An err...HA Cloud Volumes ONTAP Security Group issues: A common problem in mediator issues is when customer modifies Security Groups (SG), which are created by default in AWS by OnCommand Cloud Manager. An error occurred while saving route tables: Failed to create external route table "rtb-6dfa8106". The system encountered a timeout waiting for the mediator to complete the operation Check mediator status first in AWS console and OCCM. The mediator status is up in OCCM:
- https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Single_CVO_HA_create_fails_with_Client_error_on_launchApplies to Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Issue Trying to create a single CVO in AWS will fail almost immediately with the bellow error: create: [DotInstance]. Instance i-xxxxxxxx...Applies to Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Issue Trying to create a single CVO in AWS will fail almost immediately with the bellow error: create: [DotInstance]. Instance i-xxxxxxxxxxxx failed to stabilize. Current state: shutting-down. Reason: Client.InternalError: Client error on launch Working environment cluster_name status is 'FAILED_TO_CREATE'.
- https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/What_happens_to_my_data_if_I_delete_my_CVOApplies to NetApp Cloud Manager (Connector) NetApp Cloud Volumes ONTAP (CVO) Microsoft Azure Amazon Web Services Google Cloud Platform Answer When the CVO is deleted from Cloud Manager, it will delete...Applies to NetApp Cloud Manager (Connector) NetApp Cloud Volumes ONTAP (CVO) Microsoft Azure Amazon Web Services Google Cloud Platform Answer When the CVO is deleted from Cloud Manager, it will delete ALL resources at the backend, including storage (and its content). On how the delete happens on the backend and how data is erased please consult your cloud provider documentation. For example: Delete an Amazon EBS volume Additional Information
- https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Migrating_gp2_volumes_to_gp3Applies to NetApp Cloud Volumes ONTAP (CVO) 9.7 and later BlueXP (Connector) 3.9.x and later Amazon Web Services (AWS) Description Cloud Volumes ONTAP now supports General Purpose SSD (gp3) disks, sta...Applies to NetApp Cloud Volumes ONTAP (CVO) 9.7 and later BlueXP (Connector) 3.9.x and later Amazon Web Services (AWS) Description Cloud Volumes ONTAP now supports General Purpose SSD (gp3) disks, starting with the 9.7 release. gp3 disks are the lowest-cost SSDs that balance cost and performance for a broad range of workloads.
- https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Cloud_Formation_limit_for_stacks_has_been_exceededApplies to ONTAP Cloud Manager (Service Connector) Amazon Web Services (AWS) Virtual Private Cloud (VPC Cloud Formation Identity and Access Management (IAM) Issue When attempting to create a new worki...Applies to ONTAP Cloud Manager (Service Connector) Amazon Web Services (AWS) Virtual Private Cloud (VPC Cloud Formation Identity and Access Management (IAM) Issue When attempting to create a new working environment, the following error is reported: Failed. Limit for stacks has been exceeded (Service: AmazonCloudFormation; Status Code: 400; Error Code: LimitExceededException
- https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/The_used_capacity_for_this_system_has_exceeded_the_license_limitApplies to Cloud Volumes ONTAP Amazon Web Services Issue Replication to AWS stopped during volume migration to another aggregate: LUN.vol.proc.fail.no.space: Processing for LUNs in volume <volume_name...Applies to Cloud Volumes ONTAP Amazon Web Services Issue Replication to AWS stopped during volume migration to another aggregate: LUN.vol.proc.fail.no.space: Processing for LUNs in volume <volume_name> (<DSID number>) failed due to lack of space
- https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Aggregate_creation_in_OnCommand_Cloud_Manager_shuts_down_Cloud_Volumes_ONTAP_instanceApplies to Cloud Volumes ONTAP (CVO) OnCommand Cloud Manager (OCCM) Amazon Web Services (AWS) S3 Bucket Issue A banner in red displays the following error: "An error occurred while retrieving Cloud Vo...Applies to Cloud Volumes ONTAP (CVO) OnCommand Cloud Manager (OCCM) Amazon Web Services (AWS) S3 Bucket Issue A banner in red displays the following error: "An error occurred while retrieving Cloud Volumes ONTAP information for working environment: Undefined Creating an aggregate in OCCM causes the CVO instance(s) to shut down unexpectedly. When checking 'aggr show' in the cluster cli, the newly created aggr detail output status shows as "unknown"