Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 6 results
    • Does StorageGRID support CIFS protocol for client operations?
      https://kb.netapp.com/hybrid/StorageGRID/Protocols/Does_StorageGRID_support_CIFS_protocol_for_client_operations
      Applies to NetApp StorageGRID StorageGRID Software 11.x CIFS Answer StorageGRID 11.x software supported CIFS protocol for client operations via NAS Bridge feature up to 11.6 software release. Specific...Applies to NetApp StorageGRID StorageGRID Software 11.x CIFS Answer StorageGRID 11.x software supported CIFS protocol for client operations via NAS Bridge feature up to 11.6 software release. Specifically, NAS bridge entered limited access with the StorageGRID 11.4 release. The NAS Bridge feature remained at limited access and was deprecated in StorageGRID 11.6 release. Additional Information Deprecated features in StorageGRID 11.6 release NetApp Software Version Support page
    • 11.6.0 Pre-upgrade Storage Volume Health Precheck Fails
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/11.6.0_Pre-upgrade_Storage_Volume_Health_Precheck_Fails
      Applies to NetApp StorageGRID Appliance SG5700 NetApp StorageGRID Appliance SG6000 NetApp StorageGRID Appliance SG1000 Issue When performing the pre-upgrade health check before the upgrade to 11.6.0, ...Applies to NetApp StorageGRID Appliance SG5700 NetApp StorageGRID Appliance SG6000 NetApp StorageGRID Appliance SG1000 Issue When performing the pre-upgrade health check before the upgrade to 11.6.0, it fails with the following error:
    • StorageGRID 11.5 decommission stuck at generating grid configuration
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_11.5_decommission_stuck_at_generating_grid_configuration
      Applies to NetApp StorageGRID 11.5 Issue Decommission stuck at step Generating grid configuration The /var/local/log/decommission.d-rsm.log shows the following: Decommissioning RSM node <node name> Th...Applies to NetApp StorageGRID 11.5 Issue Decommission stuck at step Generating grid configuration The /var/local/log/decommission.d-rsm.log shows the following: Decommissioning RSM node <node name> This is a site decommission procedure. Checking RSM queue for remaining items ... RSM queue has 13 items remaining before node can be removed from cluster
    • StorageGRID appliance boots in maintenance mode after compute node replacement
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/StorageGRID_appliance_boots_in_maintenance_mode_after_compute_node_replacement
      Applies to NetApp StorageGRID Appliance SG6000 NetApp StorageGRID Appliance SG5700 Issue Post replacing SG6000/SG5700 compute node, it boots up in PGE instead of into the container.
    • StorageGRID update fails because the Prometheus on-premise Admin Node is not running
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_update_fails_because_the_Prometheus_on-premise_Admin_Node_is_not_running
      Restarting the Prometheus service on (Admin node name) I, [2020-10-13T09:05:21.602925 #20197] INFO -- : Executing command `service prometheus restart 2>&1` on (Admin node name) I, [2020-10-13T09:05:26...Restarting the Prometheus service on (Admin node name) I, [2020-10-13T09:05:21.602925 #20197] INFO -- : Executing command `service prometheus restart 2>&1` on (Admin node name) I, [2020-10-13T09:05:26.459354 #20197] INFO -- : Successfully restarted the Prometheus service on (Admin node name) Rerun this tool after the following issue(s) are resolved: Failed to restart the Prometheus service on the following nodes: (Admin node name)
    • StorageGRID Controller 7 Segment LED Shows "--" or "HC" after SANtricity Upgrade
      https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/StorageGRID_Controller_7_Segment_LED_Shows_--_or_HC_after_SANtricity_Upgrade
      SG controller showing 7 segment LED as "- -" or "HC" after E-series OS upgrade and XFS errors reported in the console. SG Controller console reports XFS errors as below : [ 480.869405] XFS (dm-5): xfs...SG controller showing 7 segment LED as "- -" or "HC" after E-series OS upgrade and XFS errors reported in the console. SG Controller console reports XFS errors as below : [ 480.869405] XFS (dm-5): xfs_log_force: error 5 returned. [ 480.893437] INFO: task mount:11821 blocked for more than 120 seconds. [ 480.920259] ffff88103c1f69e0 0000000000000082 0000000000012f40[ 480.925401] XFS (dm-5): xfs_log_force: error 5 returned. [ 480.951714] [<ffffffffa0645c45>] ? xfs_ail_push_all_sync+0xa5/0xe0 [xfs]