NetApp Element Management Node (mNode) 11.3 and above This article describes how to use the mNode support utility to perform the following actions: addasset: Add one or more assets to inventory backup...NetApp Element Management Node (mNode) 11.3 and above This article describes how to use the mNode support utility to perform the following actions: addasset: Add one or more assets to inventory backup: Creates a backup JSON file of current assets This might be disruptive, contact NetApp support for assistance packageupload: let you upload an Element upgrade image to mNode HCC This is disruptive, contact NetApp support for assistance supportbundle: Gather mNode and docker support data
Applies to NetApp HCI NetApp Element Management Node (mNode) Hybrid Cloud Control (HCC) Management Services 2.19 and above Description How to gather mNode and docker logs using the mnode-support-util
Applies to NetApp HCI Element Management Node (mNode) 12.5 Hybrid Cloud Control (HCC) Management Services 2.23 and above Description How to update management services
Applies to Non-FAS/AFF systems Description How to determine End of Support (EOS) date of a platform if there is no information in the SAM report. Platform EOS data is missing from SAM report data sour...Applies to Non-FAS/AFF systems Description How to determine End of Support (EOS) date of a platform if there is no information in the SAM report. Platform EOS data is missing from SAM report data source. Systems not identical to parts listed on End of Availability (EOA) Customer Product Communique (CPC) will not get EOS date because they didn't go EOA.
Applies to NetApp HCI Element Management Node (mNode) 12.5 Hybrid Cloud Control (HCC) Management Services 2.19 and above Description How to gather storage support bundle using mnode-support-util
Applies to NetApp HCI Element Management Node (mNode) 12.5 Hybrid Cloud Control (HCC) Management Services 2.19 and above Description How to backup current inventory using mnode-support-util
Applies to Element Management Node (mNode) 12.3 or later Hybrid Cloud Control (HCC) Management Services 2.19 and above When running mnode-support-util script you get Unable to authenticate credentials...Applies to Element Management Node (mNode) 12.3 or later Hybrid Cloud Control (HCC) Management Services 2.19 and above When running mnode-support-util script you get Unable to authenticate credentials on remote error hci-small-ams-mnode /sf/etc/mnode/mnode-archive # sudo ./mnode-support-util -su admin -sp admin -a backup + mnode-support-util version: 2.3 DID NOT RECEIVE VALID TOKEN b'{"error":"invalid_grant","error_description":"Unable to authenticate credentials on remote: MVIP_IP."}'
Applies to NetApp HCI Element Management Node (mNode) 12.5 Hybrid Cloud Control (HCC) Management Services 2.19 and above Description How to remove all current assets using mnode-support-util
Applies to NetApp HCI Element Management Node (mNode) 12.5 Hybrid Cloud Control (HCC) Management Services 2.19 and above Description How to refresh mNode inventory using mnode-support-util
Applies to ONTAP 9 Description As a top notch ONTAP administrator, having a collection of the right toolbox of tools will provide you with the most efficient and consistent administration of your ONTA...Applies to ONTAP 9 Description As a top notch ONTAP administrator, having a collection of the right toolbox of tools will provide you with the most efficient and consistent administration of your ONTAP environment. As part of your NetApp support contract a variety of tools are available to be utilized.