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    • https://kb.netapp.com/Legacy/Snap_Creator/SnapCreator_4_1_and_higher_run_py_scripts_in_bin_sh_instead_of_PYTHON_HOME
      Applies to Snap Creator Framework (SCF) 4.1, 4.1.2 Python scripts used in pre and post script PYTHON_HOME set to the python executable Issue SCF 4.1 runs .py with /bin/sh instead of using PYTHON_HOME....Applies to Snap Creator Framework (SCF) 4.1, 4.1.2 Python scripts used in pre and post script PYTHON_HOME set to the python executable Issue SCF 4.1 runs .py with /bin/sh instead of using PYTHON_HOME. The .py script won't run if it doesn't have a shebang (#!) line for python.
    • https://kb.netapp.com/Legacy/Snap_Creator/SnapCreator_Framework_for_MaxDB_backup_fails_with_the_watchdog_killed_the_running_operation
      Snap Creator Framework for MaxDB backups fail with the error: Reason: The watchdog killed the running operation. ERROR: [test-box.netapp.com:9091(4.3.0.0)] SCF-00037: Application quiesce for plug-in [...Snap Creator Framework for MaxDB backups fail with the error: Reason: The watchdog killed the running operation. ERROR: [test-box.netapp.com:9091(4.3.0.0)] SCF-00037: Application quiesce for plug-in [maxdb] failed with error [] and exit code [102], Exiting! ERROR:[test-box.netapp.com:9091 (4.3.0.0)] Another unquiesce operation is already running on this profile/config MaxDB_Test/NTAP1 ERROR: [test-box.netapp.com:9091(4.3.0.0)] SCF-00032: Application unquiesce failed due to application error.
    • https://kb.netapp.com/Legacy/Snap_Creator/Snap_Creator_Framework_backups_fail_with_operation_already_running
      Snap Creator backups fails with one of these errors, depending on the if the scAgent process has been restarted. [2017-05-16 14:09:07,246] ERROR: [10.216.31.31:9090 (4.3.0.0)] [agt-00005] Another quie...Snap Creator backups fails with one of these errors, depending on the if the scAgent process has been restarted. [2017-05-16 14:09:07,246] ERROR: [10.216.31.31:9090 (4.3.0.0)] [agt-00005] Another quiesce operation or watchdog is already running on this config [2017-05-16 14:09:07,247] ERROR: [10.216.31.31:9090(4.3.0.0)] SCF-00037: Application quiesce for plug-in [oracle] failed with error [] and exit code [100], Exiting!
    • https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/Loop_detected_in_next_for_table_snapmirror
      Application reporting a "Loop detected in next()" error in ZAPI call for table "snapmirror". Next on "svm0.1:vol10 - svm0.1 vol10 XDP - 0 52760367-9bba-11eb-a5c3-005056bba634 2159470615 1035 svm0:vol_...Application reporting a "Loop detected in next()" error in ZAPI call for table "snapmirror". Next on "svm0.1:vol10 - svm0.1 vol10 XDP - 0 52760367-9bba-11eb-a5c3-005056bba634 2159470615 1035 svm0:vol_vol10_dest - svm0 vol_vol10_dest" returned "cluster-2://svm0/svm0_root cluster-2 svm0 svm0_root LS 216ca882-96fe-11eb-a5c3-005056bba634 3 00000000-0000-0000-0000-000000000000 2159470605 1036 cluster-2://svm0/svm0_root_m1 cluster-2 svm0 svm0_root_m1".' errno='13001' status='failed'/>
    • https://kb.netapp.com/Legacy/Snap_Creator/SCF_storage_connection_error_after_ONTAP_9_5x_to_9_6x_upgrade__javax_net_ssl_SSLHandshakeException
      Upgrade of ONTAP 9.5x to ONTAP 9.6x After upgrading ONTAP 9.5x to 9.6x, SCF no longer communicates with storage with following error: [2020-12-09 13:08:06,211] ERROR: STORAGE-03033: Getting system ver...Upgrade of ONTAP 9.5x to ONTAP 9.6x After upgrading ONTAP 9.5x to 9.6x, SCF no longer communicates with storage with following error: [2020-12-09 13:08:06,211] ERROR: STORAGE-03033: Getting system version details of [acme.storage.com] failed with error [javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake]
    • https://kb.netapp.com/Legacy/Snap_Creator/Snap_Creator_backup_failed_with_error_ENG_00002___a_workflow_is_already_executing_for_the_given_configuration
      Applies to Snap Creator for windows and Unix Issue Snap Creator reports the following error. error: ENG-00002 : a workflow is already executing for the given configuration
    • https://kb.netapp.com/Legacy/Snap_Creator/Cannot_setup_SnapMirror_in_SnapCreator_4.3
      Applies to SnapCreator Framework (SCF) 4.3 Ontap 9.2 Ontap 9.4 Issue Cannot setup SnapMirror in SCF 4.3 Error Message: SnapMirror relationship for [svm1]:[vol1] does not exist, Exiting!
    • https://kb.netapp.com/Legacy/Snap_Creator/Snap_Creator_agent_will_not_start_and_there_are_no_logs
      Applies to Snap Creator Framework Issue After scAgent is installed on the system that already runs scServer the agent does not start. # ./scAgent start Checking Status of scAgent: Watchdog: Stopped Ag...Applies to Snap Creator Framework Issue After scAgent is installed on the system that already runs scServer the agent does not start. # ./scAgent start Checking Status of scAgent: Watchdog: Stopped Agent: Stopped
    • https://kb.netapp.com/Legacy/Snap_Creator/Which_MaxDB_logs_should_be_collected_for_a_SnapCreator_Plug_in_for_MaxDB_backup_failure
      Applies to SnapCreator Framework Plug-in for MaxDB SAP MaxDB Answer MaxDB database manager log files to collect Dbm.knl contains the backup and restore actions Dbm.mdf contains the template used for t...Applies to SnapCreator Framework Plug-in for MaxDB SAP MaxDB Answer MaxDB database manager log files to collect Dbm.knl contains the backup and restore actions Dbm.mdf contains the template used for the backup or restore Dbm.prt this is the log of the DBM server and has the administration commands sent to the DBM server Additional Information
    • https://kb.netapp.com/Legacy/Snap_Creator/HANA_backups_fail_during_DB_quiesce_unquiesce_operations
      Backup jobs for HANA DBs are failing either during HANA DB quiesce or unquiesce operations. During the quiesce of the database the following error messages will be seen: ERROR: [hostname:9090 (4.3.0.0...Backup jobs for HANA DBs are failing either during HANA DB quiesce or unquiesce operations. During the quiesce of the database the following error messages will be seen: ERROR: [hostname:9090 (4.3.0.0)] Quiesce failed with error ERROR: [hostname:9090(4.3.0.0)] SCF-00037: Application quiesce for plug-in [hana] failed with error [] and exit code [1], Exiting! ERROR: [hostname:9090(4.3.0.0)] SCF-00032: Application unquiesce failed due to application error.
    • https://kb.netapp.com/Legacy/Snap_Creator/SnapCreator_Framework_backups_fail_and_work_temporarily_after_restarting_the_services
      From the logs we see the errors pointing to the repository database getting closed and not being up for SnapCreator to communicate to it. [Thread-0] ERRORcom.netapp.rre.snapcreator.service.SnapCreator...From the logs we see the errors pointing to the repository database getting closed and not being up for SnapCreator to communicate to it. [Thread-0] ERRORcom.netapp.rre.snapcreator.service.SnapCreatorLogger - Failed to start database 'snapcreator' with class loader sun.misc.Launcher$AppClassLoader@e24e2a, see the next exception for details.java.sql.SQLException: Failed to start database 'snapcreator' with class loadersun.misc.Launcher$AppClassLoader@e24e2a, see the next exception for details.