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    • https://kb.netapp.com/Legacy/SaaS_Backup/Will_it_be_possible_to_restore_from_SaaS_backups_when_the_backed-up_users_are_not_licensed_anymore
      ​ ​ ​ Applies to SaaS Backup Microsoft Office 365 Answer Yes, current SaaS Backup version support restore operation of deprovisioned users. Additional Information Add your text here.
    • https://kb.netapp.com/Legacy/SaaS_Backup/Why_is_it_required_to_wait_7_days_to_purge_SaaS_user_without_a_way_to_cancel_the_request
      ​ ​ ​ Applies to SaaS Backup Microsoft Office 365 Answer It’s a failsafe mechanism for customer’s protection. Contact Technical Support to reverse the decision within 7 days. Additional Information "P...​ ​ ​ Applies to SaaS Backup Microsoft Office 365 Answer It’s a failsafe mechanism for customer’s protection. Contact Technical Support to reverse the decision within 7 days. Additional Information "Purging a user, site collection, or Office 365 group"
    • https://kb.netapp.com/Legacy/SaaS_Backup/How_to_release_a_user_license_in_SaaS_Backup
      Applies to SaaS Backup for Microsoft Office 365 (SaaS) Description How to release a user license in SaaS Backup
    • https://kb.netapp.com/Legacy/SaaS_Backup/SPO_backup_job_fails_with_error_Additions_to_this_Web_site_have_been_blocked_Please_contact_the_administrator_to_resolve_this_problem
      Applies to SaaS Backup for Microsoft Office 365 (SaaS) SharePoint Online (SPO) Issue SPO site backup failure where the job statistics file will show SPO site(s) failure with the error: "Additions to t...Applies to SaaS Backup for Microsoft Office 365 (SaaS) SharePoint Online (SPO) Issue SPO site backup failure where the job statistics file will show SPO site(s) failure with the error: "Additions to this Web site have been blocked. Please contact the administrator to resolve this problem"
    • https://kb.netapp.com/Legacy/SaaS_Backup/Duplicate_users_displayed_in_SaaS_Backup
      Applies to SaaS Backups Issue There are duplicate users listed in SaaS Backup
    • https://kb.netapp.com/Legacy/SaaS_Backup/Is_it_possible_to_use_Azure_AD_Groups_instead_of_a_User_Email_in_Role_management
      Applies to SaaS Backup for Microsoft Office 365 Answer At this stage it is not possible to use user Azure AD Groups instead of a User-Email in Role management This features is in the road map for futu...Applies to SaaS Backup for Microsoft Office 365 Answer At this stage it is not possible to use user Azure AD Groups instead of a User-Email in Role management This features is in the road map for future release Additional Information
    • https://kb.netapp.com/Legacy/SaaS_Backup/What_are_SaaS_deprovisioned_users
      De-provisioned users are Microsoft Office 365 inactive users disabled from Azure Active Directory Data can be restored from here, if the de-provisioned user has backup data. "What happens to my data a...De-provisioned users are Microsoft Office 365 inactive users disabled from Azure Active Directory Data can be restored from here, if the de-provisioned user has backup data. "What happens to my data and access when my Office 365 for business subscription ends?" SaaS Backup will not remove the deprovisioned items. They will be retained as long as the retention period is set. If you want to delete it deliberately, then you have to use the Purge functionality
    • https://kb.netapp.com/Legacy/SaaS_Backup/Automatic_service_synchronization_for_SaaS_Exchange_not_working
      Applies to SaaS Backup Microsoft Office 365 Exchange Online Issue Manual Sync Now operation is working as expected Automatic service synchronization for Exchange is not triggered
    • https://kb.netapp.com/Legacy/SaaS_Backup/Cannot_enable_modern_authentication_with_an_O365_global_admin_account
      Applies to SaaS Backup for Microsoft Office 365 (SaaS) Issue Can not enable modern authentication with an Office 365 global admin account, received an error: User authentication or authorization faile...Applies to SaaS Backup for Microsoft Office 365 (SaaS) Issue Can not enable modern authentication with an Office 365 global admin account, received an error: User authentication or authorization failed
    • https://kb.netapp.com/Legacy/SaaS_Backup/After_backing_up_many_versions_of_an_OD4B_drive_only_the_latest_version_is_shown_in_the_UI
      Applies to SaaS Backup for Microsoft Office 365 (SaaS) OneDrive for Business (OD4B) Issue After backing up many versions of a file, only the latest file version is shown in the UI Example: If a 1GB fi...Applies to SaaS Backup for Microsoft Office 365 (SaaS) OneDrive for Business (OD4B) Issue After backing up many versions of a file, only the latest file version is shown in the UI Example: If a 1GB file has 10 versions, 10GB of data is protected - but in the UI only 1GB is shown as backed up
    • https://kb.netapp.com/Legacy/SaaS_Backup/OneDrive_backups_fail_with_User_drive_does_not_exist_error
      Applies to SaaS Backup Issue SaaS Backup jobs for OneDrive fail for user drives with error, "User drive does not exist".