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    • https://kb.netapp.com/Support/NSS/AutoSupport/How_are_SAP_IB_records_updated_by_incoming_AutoSupport_messages
      MANAGEMENT_LOG and PERFORMANCE AutoSupport messages and any AutoSupport message that is manually uploaded via Digital Advisor will not result in any SAP IB Record field update. The following SAP IB Re...MANAGEMENT_LOG and PERFORMANCE AutoSupport messages and any AutoSupport message that is manually uploaded via Digital Advisor will not result in any SAP IB Record field update. The following SAP IB Record fields are updated by WEEKLY_LOG, USER_TRIGGERED, AOD_TRIGGERED, and some incidental AutoSupports if they result in case automation for example HDD failure. Autosupport Status set to RECIEVING (this is also set to NOT RECIEVING if there no qualifying AutoSupport message in 14 days)