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    • https://kb.netapp.com/data-mgmt/OCI_Kbs/DWH_ETL_fails_and_user_is_unable_to_access_the_Connectors_window_due_to_DWH_password_encryption_file_mismatch
      OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch. This issue is caused due to a conflict between the ‘Password encry...OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch. This issue is caused due to a conflict between the ‘Password encryption keys’ that are in the DWH server and what is currently being used by one or more of the OCI connectors.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_create_a_Self_Signed_Certificate_within_OnCommand_Insight_7.3.X_installed_on_a_Windows_Host
      Applies to OnCommand Insight 7.3.x ( OCI ) OnCommand Insight Data Warehouse 7.3.x ( OCI DWH ) Description This article describes how to create a Self Signed Certificate within OnCommand Insight 7.3.x ...Applies to OnCommand Insight 7.3.x ( OCI ) OnCommand Insight Data Warehouse 7.3.x ( OCI DWH ) Description This article describes how to create a Self Signed Certificate within OnCommand Insight 7.3.x installed on a Windows Host.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/DWH_database_backup_failed_to_restore_cognos_content_store
      DWH database was upgraded, so the ETL will run successfully. Please save your OCI DWH backups and contact NetApp support to discuss reports restoration. Reason: Failed to restore from 'dwh_7.3.9_all_8...DWH database was upgraded, so the ETL will run successfully. Please save your OCI DWH backups and contact NetApp support to discuss reports restoration. Reason: Failed to restore from 'dwh_7.3.9_all_8082997711018406551.zip', Failed to restore content store When manually restoring Content Store backup file in Data warehouse reporting portal, we get to see this error CM-REQ-4310 Unable to locate all parts of the multivolume deployment archive.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/DWH__The_error_DPR_ERR_2056_The_Report_Server_is_not_responding_appears_when_running_a_custom_report_against_a_custom_database
      Applies to OnCommand Insight Datawarehouse (DWH) Cognos reports Custom database dwh_custom Issue The error DPR-ERR-2056 The Report Server is not responding appears in the UI when running a custom repo...Applies to OnCommand Insight Datawarehouse (DWH) Cognos reports Custom database dwh_custom Issue The error DPR-ERR-2056 The Report Server is not responding appears in the UI when running a custom report
    • https://kb.netapp.com/Legacy/OnCommand_Suite/OCI_DWH__MySQL_crashes_with_exception_0x80000003_due_to_a_vulnerability_scanner
      The error in the mysql error log is: In the mysql error log you notice a large amount of failed connectivity attempts: <date> 1084 [Warning] [MY-010055] [Server] IP address <ip> could not be resolved:...The error in the mysql error log is: In the mysql error log you notice a large amount of failed connectivity attempts: <date> 1084 [Warning] [MY-010055] [Server] IP address <ip> could not be resolved: No such host is known. <date> 1173 [Warning] [MY-010055] [Server] IP address <ip> could not be resolved: No such host is known. <date> 1217 [Warning] [MY-010055] [Server] IP address <ip> could not be resolved: No such host is known.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_reset_superuser_account_password_in_OCI_and_DWH
      Applies to OnCommand Insight (OCI ) 7.3.x OnCommand DataWarehouse (DWH ) 7.3.x Description The following procedure explains how to access OCI or DWH using a temporary password in order to reset the ad...Applies to OnCommand Insight (OCI ) 7.3.x OnCommand DataWarehouse (DWH ) 7.3.x Description The following procedure explains how to access OCI or DWH using a temporary password in order to reset the admin account password.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/ElasticSearch_indexing_failures_cause_performance_issues_in_OnCommand_Insight
      [2018-03-26T17:55:13,054][WARN ][o.e.c.a.s.ShardStateAction] [<datasource>] [oci-timeseries-qtree-2018-03-11][1] received shard failed for shard id [[oci-timeseries-qtree-2018-03-11][1]], allocation i...[2018-03-26T17:55:13,054][WARN ][o.e.c.a.s.ShardStateAction] [<datasource>] [oci-timeseries-qtree-2018-03-11][1] received shard failed for shard id [[oci-timeseries-qtree-2018-03-11][1]], allocation id [sSKYeTqNR46jrWY-rGw1XA], primary term [0], message [failed recovery], failure [RecoveryFailedException[[oci-timeseries-qtree-2018-03-11][1]: Recovery failed on {XXXXXXXX}{6HO5LMOIRYCEAWKINLSCIQ {TB2VITKTREOZQLBQLXWMIG}{127.0.0.1}{127.0.0.1:9310}]; nested: IndexShardRecoveryException[failed recov…
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_MySQL_upgrade_required_due_to_Security_Vulnerability
      Applies to OnCommand Insight (OCI) 7.3.x OnCommand Insight Data Warehouse (DWH) 7.3.x Microsoft Windows Server Red Hat Enterprise Linux Oracle Linux OpenSuSE CentOS Issue Output from a security scanne...Applies to OnCommand Insight (OCI) 7.3.x OnCommand Insight Data Warehouse (DWH) 7.3.x Microsoft Windows Server Red Hat Enterprise Linux Oracle Linux OpenSuSE CentOS Issue Output from a security scanner reads similar to the following: Vulnerability scan has found that mysql server running on the OCI DWH server is missing critical patches of Jan 2020. OnCommand Insight 7.3.9 build 76, service pack 7 Current version: MySQL 5.7.28
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_create_and_import_CA_signed_certificate_into_OCI_and_DWH_7.3.X_for_Windows
      OnCommand Insight Data Warehouse (DWH) 7.3.x This article describes the steps necessary to create and import a Certificate Authority (CA) signed certificate into OnCommand Insight (OCI) and Data Wareh...OnCommand Insight Data Warehouse (DWH) 7.3.x This article describes the steps necessary to create and import a Certificate Authority (CA) signed certificate into OnCommand Insight (OCI) and Data Warehouse (DWH) 7.3.x servers. This is intended to enhance the documented instructions for Importing SSL certificates. For how to create and import certificates for Cognos, see How to import an IBM Cognos Reporting Certificate Authority (CA) signed certificate into Data Warehouse Versions 7.3.3 and later
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/Why_does_OCI_DWH_display_banner__Security_risk__default_encryption_keys_detected
      OnCommand Insight / OnCommand Data Warehouse display banner: 'Security risk: default encryption keys detected', on the Server health page and the Data Warehouse health monitor, recommending that you c...OnCommand Insight / OnCommand Data Warehouse display banner: 'Security risk: default encryption keys detected', on the Server health page and the Data Warehouse health monitor, recommending that you change the encryption keys
    • https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_DWH_custom_scheduled_report_times_out_and_runs_twice
      Applies to OnCommand Inisght DataWareHouse (DWH) Custom report Issue A custom scheduled report is started twice once it is scheduled to run once only The report times out with error java.net.SocketTim...Applies to OnCommand Inisght DataWareHouse (DWH) Custom report Issue A custom scheduled report is started twice once it is scheduled to run once only The report times out with error java.net.SocketTimeoutException: Read timed out All other reports complete successfully