Applies to Blue XP connector (Formerly Cloud Manager Connector) Amazon Web Services (AWS) connector Microsoft Azure connector Google Cloud Provider (GCP) connector On-prem Linux hosting connector Desc...Applies to Blue XP connector (Formerly Cloud Manager Connector) Amazon Web Services (AWS) connector Microsoft Azure connector Google Cloud Provider (GCP) connector On-prem Linux hosting connector Description In some events, Service Connector logs or AutoSupport cannot be collected through Graphical User Interface. This procedure explains how to manually collect and upload diagnostics logs if the UI is not available or connector shows Inactive on UI.
Applies to OnCommand Cloud Manager Cloud Volumes ONTAP Issue Cloud Volumes ONTAP creation fails with an error message Your requested instance type (m3.medium) is not supported in your requested Availa...Applies to OnCommand Cloud Manager Cloud Volumes ONTAP Issue Cloud Volumes ONTAP creation fails with an error message Your requested instance type (m3.medium) is not supported in your requested Availability Zone.
Applies to Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Microsoft Azure Google Cloud Platform (GCP) Netapp BlueXP Issue No notification is displayed to automatically upgrade a CVO instance in B...Applies to Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Microsoft Azure Google Cloud Platform (GCP) Netapp BlueXP Issue No notification is displayed to automatically upgrade a CVO instance in BlueXP. When viewing the CVO update pane, it says that the CVO is already up to date.
Applies to Cloud Volumes ONTAP (CVO) BlueXP (formerly OnCommand Cloud Manager (OCCM)) Description This article describes steps for how to find your Cloud Volumes ONTAP license within the Cloud Manager...Applies to Cloud Volumes ONTAP (CVO) BlueXP (formerly OnCommand Cloud Manager (OCCM)) Description This article describes steps for how to find your Cloud Volumes ONTAP license within the Cloud Manager GUI, BlueXP
HA Cloud Volumes ONTAP Security Group issues: A common problem in mediator issues is when customer modifies Security Groups (SG), which are created by default in AWS by OnCommand Cloud Manager. An err...HA Cloud Volumes ONTAP Security Group issues: A common problem in mediator issues is when customer modifies Security Groups (SG), which are created by default in AWS by OnCommand Cloud Manager. An error occurred while saving route tables: Failed to create external route table "rtb-6dfa8106". The system encountered a timeout waiting for the mediator to complete the operation Check mediator status first in AWS console and OCCM. The mediator status is up in OCCM:
Applies to OCCM OnCommand Cloud Manager Issue When adding a new license to OCCM after current license is expired the License icon in the dropdown menu maybe missing.
