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    • https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Replicating_volume_pairs_paused
      Applies to NetApp Element software Issue The replication between two volumes doesn't work, with the following message: Volume pairing is Paused. Neither volume is a target. New State = PausedMisconfig...Applies to NetApp Element software Issue The replication between two volumes doesn't work, with the following message: Volume pairing is Paused. Neither volume is a target. New State = PausedMisconfigured. Previous Active Branch State = PausedDisconnected. Previous Snapshot Branch State = PausedDisconnected.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/A_metadata_service_is_unhealthy_warning_due_to_a_failed_drive
      Applies to NetApp Element software Issue One or more of the following alerts appears in NetApp SolidFire Active IQ and the Cluster Web UI: A metadata service is unhealthy and SolidFire is attempting t...Applies to NetApp Element software Issue One or more of the following alerts appears in NetApp SolidFire Active IQ and the Cluster Web UI: A metadata service is unhealthy and SolidFire is attempting to migrate data away from it.
    • https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/RTFI_fails_with_Root_drive_too_small
      Applies to NetApp Element software Issue RTFI fails with the error message Root drive too small (ROOT_DRIVE=”/dev/nvme0n1”ROOT_DRIVE_SIZE_GB=”7” ROOT_DRIVE_SIZE_GB_MIN=”40”)
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/Is_HCI_compatible_with_newer_versions_of_Element_Software_than_provided_in_the_HCI_bundle
      Applies to NetApp Element software NetApp HCI NetApp Deployment Engine (NDE) Answer Yes, it is supported Additional Information The Element software version that is included with the HCI version can b...Applies to NetApp Element software NetApp HCI NetApp Deployment Engine (NDE) Answer Yes, it is supported Additional Information The Element software version that is included with the HCI version can be found here
    • https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Datastore_Extended_Capacity_Does_Not_Report_Properly
      Applies to NetApp Element Plug-in for vCenter vSphere Client v5.0 Issue After expanding a Datastore, the element software does not properly report the increase of capacity. No errors are reported.
    • https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/How_to_calculate_max_provisioned_space_in_a_SolidFire_cluster
      The metadata was reduced from fixed space to thin-provisioned space in Netapp Element software 6, which enables the potential to provision about 16 times the amount of space because the metadata size ...The metadata was reduced from fixed space to thin-provisioned space in Netapp Element software 6, which enables the potential to provision about 16 times the amount of space because the metadata size is no longer fixed. To calculate the provisioned space for a node, you need the usable metadata capacity per drive in bytes for your NetApp SolidFire node.
    • https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/Physical_location_of_drive_and_WebUI_display_are_mismatched
      Applies to NetApp H610S Storage Node Issue WebUI shows drive locations swapped. Example: WebUI shows drive that is physically in slot 10 as slot 11 and drive that is physically in slot 11 as slot 10.
    • https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/How_to_remove_slice_drives_in_a_MDSS_node
      Applies to NetApp Element software Multiple Disk Slice Service (MDSS) node Description This article describes how to remove a metadata drive in an MDSS environment
    • https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/Wrong_NetApp_Element_software_version_after_an_upgrade
      Applies to NetApp SolidFire Active IQ NetApp Element software upgrade Issue SolidFire Active IQ still showing old NetApp Element software after the upgrade completed
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/Can_a_deleted_user_account_or_password_be_recovered_on_Element_Cluster_UI
      Applies to NetApp HCI NetApp SolidFire NetApp Element software Answer No, it's not possible to recover a password or a deleted Cluster user account Additional Information The same username and passwor...Applies to NetApp HCI NetApp SolidFire NetApp Element software Answer No, it's not possible to recover a password or a deleted Cluster user account Additional Information The same username and password can be used to create a new account
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/IPMI_BMC_randomly_inaccessible_on_NetApp_Element_software
      Applies to NetApp Element Software NetApp HCI H Series SF Series Baseboard Management Controller (BMC) Intelligent Platform Management Interface (IPMI) Issue Access to the BMC Web UI via browser is un...Applies to NetApp Element Software NetApp HCI H Series SF Series Baseboard Management Controller (BMC) Intelligent Platform Management Interface (IPMI) Issue Access to the BMC Web UI via browser is unstable Ping results to the BMC IP's vary randomly between success and failure