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    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/Easy_scale_compute_node_expansion_fails_when_its_attempted_from_same_node_which_had_a_success_earlier
      Easy scale to expand compute node fails if attempted from same node which had a successful easy scale executed. As soon as user authenticates, scale straight away moves to one of the following screens...Easy scale to expand compute node fails if attempted from same node which had a successful easy scale executed. As soon as user authenticates, scale straight away moves to one of the following screens preventing the details to be entered and initiate a full fledged scale. At times a scale navigates quickly to a failed expansion page, and in some cases to successful expansion page. Scale navigates to a failed attempt as soon as user logs in and acknowledges compute node addition in welcome page.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_Deployment_Engine_NDE_or_Scale_does_not_allow_to_select_a_storage_node_due_to_incorrect_drive_count_detected_error
      Applies to NetApp Deployment Engine (NDE) NetApp HCI EasyScale Issue Unable to select a storage node to expand an existing HCI cluster. NDE Available Inventory page displays error for Drive count thou...Applies to NetApp Deployment Engine (NDE) NetApp HCI EasyScale Issue Unable to select a storage node to expand an existing HCI cluster. NDE Available Inventory page displays error for Drive count though drives are available in the slots.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_Deployment_Engine_NDE_or_Scale_fails_to_discover_new_compute_and_storage_nodes
      Applies to NetApp Deployment Engine NetApp HCI EasyScale Issue NetApp Deployment Engine(NDE) fails to discover new compute and storage nodes.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/Is_HCI_compatible_with_newer_versions_of_Element_Software_than_provided_in_the_HCI_bundle
      Applies to NetApp Element software NetApp HCI NetApp Deployment Engine (NDE) Answer Yes, it is supported Additional Information The Element software version that is included with the HCI version can b...Applies to NetApp Element software NetApp HCI NetApp Deployment Engine (NDE) Answer Yes, it is supported Additional Information The Element software version that is included with the HCI version can be found here
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/HCI_NDE_deployment_failing_to_join_vCenter_at_99_percent
      Applies to NetApp HCI Issue When running NDE to join compute hosts to existing vCenter the deployment fails at step "Setting up vCenter" with 99% The following error messages can be observed from nde....Applies to NetApp HCI Issue When running NDE to join compute hosts to existing vCenter the deployment fails at step "Setting up vCenter" with 99% The following error messages can be observed from nde.log after attempting to update the value for "Syslog.global.logDir": A general system error occurred: Internal error
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/What_is_the_purpose_of_the_the_datastores_created_by_NetApp_Deployment_Engine_NDE_during_initial_deployment
      The vCenter VCSA and Management Node (mNode) are both deployed to the NetApp-HCI-Datastore-01 datastore NDE creates two datastores to satisfy the best practice requirement for vSphere. Additionally, t...The vCenter VCSA and Management Node (mNode) are both deployed to the NetApp-HCI-Datastore-01 datastore NDE creates two datastores to satisfy the best practice requirement for vSphere. Additionally, the local datastores below are created from the leftover capacity on each ESXi host’s boot device. These datastores are on local devices and are not protected by any form of RAID, so NetApp does not recommend using them for storing customer production VMs.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_Deployment_Engine_NDE_fails_during_ESXi_setup_due_to_boot_order
      NetApp Deployment Engine (NDE) NDE fails at the overall progress of 46 percent and at 91 percent of the section "Set Up ESXi" Timeout for DeployEsxWorker task observed at the sf-nde.info log file (Can...NetApp Deployment Engine (NDE) NDE fails at the overall progress of 46 percent and at 91 percent of the section "Set Up ESXi" Timeout for DeployEsxWorker task observed at the sf-nde.info log file (Can be downloaded from https://storage_MIP_used_for_NDE:442...en_US/nde/logs) File "sfprime/tasks/task.py", line 502, in start File "sfprime/util/fabrixtools.py", line 1634, in wrapper Example screenshots of the failure can be seen at the Additional Information section.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/HCI_NDE_error_of_incompatible_node_version_when_selecting_inventory
      Applies to NetApp HCI Issue When attempting to select inventory on NetApp Deployment Engine (NDE) during HCI installation or scaling attempts the node is marked red and an error message with incompati...Applies to NetApp HCI Issue When attempting to select inventory on NetApp Deployment Engine (NDE) during HCI installation or scaling attempts the node is marked red and an error message with incompatible node version is displayed upon hovering the alert: "The software version on this node is not compatible with the node running NetApp Deployment Engine"