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    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Running_df_command_hangs_and_NFS3ERR_JUKEBOX_errors_are_seen
      Error: Get user credentials procedure failed [ 0 ms] Determined UNIX id 1001 is UNIX user 'user1' [ 1] Trying to map 'user1' to Windows user 'user1' using implicit mapping [ 2] Successfully co...Error: Get user credentials procedure failed [ 0 ms] Determined UNIX id 1001 is UNIX user 'user1' [ 1] Trying to map 'user1' to Windows user 'user1' using implicit mapping [ 2] Successfully connected to ip 192.168.0.100, port 445 using TCP [ 13] Successfully authenticated with DC dc.netapp.local [ 23] Encountered NT error (NT_STATUS_PENDING) for SMB command Read [ 1485] Could not find Windows name 'user1' **[ 1485] FAILURE: Name mapping for UNIX user 'user1' failed with transien…
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/ls_and_df_hang_despite_no_changes_to_nfs_configuration
      Applies to ONTAP 9 NFS Issue Seemingly spontaneous loss of NFS access Mount is possible, but file access, ls, and df fail Onset of issue correlate with addition of nodes to the cluster, or reboot of c...Applies to ONTAP 9 NFS Issue Seemingly spontaneous loss of NFS access Mount is possible, but file access, ls, and df fail Onset of issue correlate with addition of nodes to the cluster, or reboot of cluster nodes