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SMBC Mediator is unreachable from one of the nodes
https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/SMBC_Mediator_is_unreachable_from_one_of_the_nodes
Applies to ONTAP 9 SnapMirror Business Continuity (SMBC) Issue Output from snapmirror mediator show displays mediator as unreachable from one of the clusters Mediator is pingable from all of the nodes...Applies to ONTAP 9 SnapMirror Business Continuity (SMBC) Issue Output from snapmirror mediator show displays mediator as unreachable from one of the clusters Mediator is pingable from all of the nodes. Mediator is accessible from telnet
Primary LUNs in SnapMirror active sync marked as degraded during network failure
https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/Primary_LUNs__was_marked_as_degraded_in_SMBC_network_failure
SnapMirror active sync (formerly known as SnapMirror Business Continuity (SM-BC)) I/O disruption to the primary site occurs when the following all events occurres : Network failure between the primary...SnapMirror active sync (formerly known as SnapMirror Business Continuity (SM-BC)) I/O disruption to the primary site occurs when the following all events occurres : Network failure between the primary and the secondary site SnapMirror active sync consistency group is in "out of sync" [<NODE>: scsit_lu_0: scsiblade.san.ssm.lu.degraded:alert]: LUN <LUN_Serial> was marked as degraded due to a SnapMirror Automated Failover relationship going out of sync.
ONTAP Mediator Service is not reachable
https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/ONTAP_Mediator_Service_is_not_reachable
ONTAP Mediator service is not reachable from one or more nodes of the MetroCluster. The check validates the iscsi connection to the ONTAP Mediator service. ONTAP has not made a connection to the ONTAP...ONTAP Mediator service is not reachable from one or more nodes of the MetroCluster. The check validates the iscsi connection to the ONTAP Mediator service. ONTAP has not made a connection to the ONTAP Mediator service if the entry is displayed as down like in the example output above. Verify that the ONTAP Mediator service is running correctly. How to verify an ONTAP Mediator installation?
MetroCluster IP Mediator installation failing on RedHat 7.6
https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/MetroCluster_IP_Mediator__installation_failing_on_RedHat_7.6
Applies to Mediator 1.0 MCCIP RHEL 7.6 ONTAP 9.7 Issue Mediator installation failing Installing ONTAP Mediator. (Log: /tmp/ontap_mediator.pgUCbr/ontap-mediator/install.log) Error: install failed. Inst...Applies to Mediator 1.0 MCCIP RHEL 7.6 ONTAP 9.7 Issue Mediator installation failing Installing ONTAP Mediator. (Log: /tmp/ontap_mediator.pgUCbr/ontap-mediator/install.log) Error: install failed. Installation failed. Moving log file to /tmp/ontap-mediator-install.log ontap-mediator-install.log reports following error Socket.xs:477:20: error: static declaration of ‘gai_strerror’ follows non-static declaration
MetroCluster Mediator setup fails when using custom sudoers configuration
https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/MetroCluster__Mediator_setup_fails_when_using__custom_sudoers_configuration
NetApp mediator configuration fails with the following error: Adding the mediator and enabling Automatic Unplanned Switchover. Error: command failed: The request to reach the mediator failed during th...NetApp mediator configuration fails with the following error: Adding the mediator and enabling Automatic Unplanned Switchover. Error: command failed: The request to reach the mediator failed during the add operation. Check if the mediator is reachable and then try the operation again. Mediator log in the host machine shows the following errors:
How many MetroCluster IP instances can be connected to a ONTAP Mediator instance?
https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/How_many_MetroCluster_IP_instances_can_be_connected_to_a_ONTAP_Mediator_instance
Applies to MetroCluster IP ONTAP 9 ONTAP Mediator Answer The information how many MetroCluster instances are supported by a single ONTAP Mediator instance is available in the Configuring the ONT... Applies to MetroCluster IP ONTAP 9 ONTAP Mediator Answer The information how many MetroCluster instances are supported by a single ONTAP Mediator instance is available in the Configuring the ONTAP Mediator service from a MetroCluster IP configuration in the About this task section. Additional Information Add your text here.
Is ONTAP Mediator version 1.4 compatible with ONTAP 9.11.1?
https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/Is_Mediator_version_1.4_compatible_with_ONTAP_9.11
Applies to ONTAP 9.11.1 ONTAP Mediator MetroCluster SnapMirror Business Continuity (SM-BC) Yes, Mediator v1.4 is compatible with ONTAP 9.11.1. On any version of ONTAP 9.7 (or later), you can use ONTAP...Applies to ONTAP 9.11.1 ONTAP Mediator MetroCluster SnapMirror Business Continuity (SM-BC) Yes, Mediator v1.4 is compatible with ONTAP 9.11.1. On any version of ONTAP 9.7 (or later), you can use ONTAP Mediator v1.0 (or later) to monitor a MetroCluster IP configuration. On any version of ONTAP 9.8 (or later), you can use ONTAP Mediator v1.2 (or later) to monitor an SM-BC relationship. Prepare to install or upgrade the ONTAP Mediator service What’s new with the ONTAP Mediator
Mediator instance is in failed state with the error “HA Status Degraded. Unknown mediator error."
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Mediator_instance_is_in_failed_state_with_the_error_HA_Status_Degraded_Unknown_mediator_error
Mediator EC2 instance for CVO HA in AWS Mediator instance is in failed state with the error “HA Status Degraded. Unknown mediator error." [info] . /etc/profile && /usr/local/bin/aws ec2 describe-vpcs ...Mediator EC2 instance for CVO HA in AWS Mediator instance is in failed state with the error “HA Status Degraded. Unknown mediator error." [info] . /etc/profile && /usr/local/bin/aws ec2 describe-vpcs --region eu-west-1 --cli-connect-timeout 1 --dry-run retcode: 255 returned: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581) [info] show_response message: Error returned for describe vpcs aws:[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)
Mediator instance is in failed state with the error “HA cluster is not highly available. Unknown mediator error."
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Mediator_instance_is_in_failed_state_with_the_error_HA_cluster_is_not_highly_available_Unknown_mediator_error
Applies to Cloud Volumes ONTAP (CVO) High Availability (HA) Amazon Web Services (AWS) Cloud Manager Mediator EC2 instance for CVO HA in AWS Issue Failed to validate the route table as the mediator ins...Applies to Cloud Volumes ONTAP (CVO) High Availability (HA) Amazon Web Services (AWS) Cloud Manager Mediator EC2 instance for CVO HA in AWS Issue Failed to validate the route table as the mediator instance was not healthy. Unable to revert the LIF back to its home failed after Takeover/Giveback. Failed with the below error. "Error: command failed: Failed to update external route tables for IP "X.X.X.X". The system failed to successfully complete all tasks associated with the update."
Mediator shows as failed in OCCM
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Mediator_shows_as_failed_in_OCCM
Applies to OnCommand Cloud Manager (OCCM) Cloud Volume ONTAP Mediator 3.7.0 Issue Mediator shows as failed in OCCM.
Mediator server deleted accidentally from Cloud Volume ONTAP HA
https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Mediator_server_deleted_accidentally_from_Cloud_Volume_ONTAP_HA
Applies to Cloud Volume ONTAP Mediator server OnCommand Cloud Manager (OCCM) Issue The mediator server is not accessible, EMS events show up : HA mode, but takeover of partner is disabled due to reaso...Applies to Cloud Volume ONTAP Mediator server OnCommand Cloud Manager (OCCM) Issue The mediator server is not accessible, EMS events show up : HA mode, but takeover of partner is disabled due to reason : Mailbox disks are not healthy