Applies to OnCommand Insight Data Warehouse (DWH) 7.3.5 OnCommand Insight Data Warehouse 7.3.9 Issue The install of OnCommand Insight Data Warehouse (DWH) fails due to not being able to create the Inf...Applies to OnCommand Insight Data Warehouse (DWH) 7.3.5 OnCommand Insight Data Warehouse 7.3.9 Issue The install of OnCommand Insight Data Warehouse (DWH) fails due to not being able to create the Informix services. The following error is displayed in the GUI: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
When attempting to start OnCommand Insight Data Warehouse via the Windows Services application the service "Informix IDS - ol_cognoscm" will fail to start with the resulting error message: "The user n...When attempting to start OnCommand Insight Data Warehouse via the Windows Services application the service "Informix IDS - ol_cognoscm" will fail to start with the resulting error message: "The user name or password is incorrect." If one attempts to start the IBM Cognos Content Data Store via the IBM Cognos Configuration tool the following error is observed. [ERROR] Content Manager failed to connect to the content store.
When installing DWH for Windows, the install process gets stuck at the "Starting Reporting Engine" step. After some time the installation fails with an error: There is a problem with this Windows Inst...When installing DWH for Windows, the install process gets stuck at the "Starting Reporting Engine" step. After some time the installation fails with an error: There is a problem with this Windows Installer package. Using Windows Event Viewer to review the Security Event logs reveals an error with Security Event ID 4625. This is an authentication error that reports "Failure Reason: The user has not been granted the requested logon type at this machine."
OnCommand Insight Data Warehouse 'Informix' service fails to start after a Windows reboot. If the password has expired and no other changes are made, updating the password policy for the user is suffi...OnCommand Insight Data Warehouse 'Informix' service fails to start after a Windows reboot. If the password has expired and no other changes are made, updating the password policy for the user is sufficient to resolve the issue.