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    • How to access a core file from a node that has gone down in 7-Mode
      https://kb.netapp.com/Legacy/ONTAP/7Mode/How_to_access_a_core_file_from_a_node_that_has_gone_down_in_7-Mode
      Applies to 7-Mode ONTAP Description The root volume of the node that has gone down can be accessed the same way other volumes/shares/exports in failover mode
    • How to RTFI a NetApp HCI node or Storage Node using a USB key
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_RTFI_a_NetApp_HCI_node_or_Storage_Node_using_a_USB_key
      The only way to reset an existing ESXi installation starting with NetApp HCI 1.6+ is to use the Factory Reset option from the Compute TUI It is recommended to use Linux dd command to do a raw copy of ...The only way to reset an existing ESXi installation starting with NetApp HCI 1.6+ is to use the Factory Reset option from the Compute TUI It is recommended to use Linux dd command to do a raw copy of the Compute BootStrap OS ISO image onto the USB key Note: due to the larger size of the compute ISO image, it is possible that RTFI may show failures if the USB key is created using 3rd party USB creator applications.
    • Trident backend definition update on MetroCluster switchover and -back made easy
      https://kb.netapp.com/Cloud/Astra/Trident/Trident_backend_definition_update_on_MetroCluster_switchover_and_-back_made_easy
      Applies to Trident for Kubernetes/Openshift (Clustered) ONTAP Metrocluster SVM-DR usage failover Description According to the online documentation, when an MetroCluster is in use, and a switchover or ...Applies to Trident for Kubernetes/Openshift (Clustered) ONTAP Metrocluster SVM-DR usage failover Description According to the online documentation, when an MetroCluster is in use, and a switchover or switchback happens (which fails over vserver-dr setups), several things need to be handled, the last of which is the adjustment of the SVM name (Point 6: SnapMirror SVM Disaster Recovery Workflow for Trident).
    • How to replace compute node using HCC
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_replace_compute_node_using_HCC
      For a full version that provides additional details such as when configuring the network when using the Element Plug-in for vCenter v5.0 or later or on how to change the password if you received a rep...For a full version that provides additional details such as when configuring the network when using the Element Plug-in for vCenter v5.0 or later or on how to change the password if you received a replacement node with a non-standard BMC password, visit the following links below: Note: If running Element software v12.7, the compute node should be on HCI software v1.10 first before applying the upgrade package for HCI software v1.11
    • Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Cluster_hw_assist__hw_assist_functionality_is_inactive_How_to_configure_hw_assist
      Applies to Data ONTAP 8 7-Mode ONTAP 9 Description Cluster hw_assist: hw_assist functionality is inactive. Inactive: XXXXXX not monitoring alerts from partner (XXXXXX) IP address to receive hw_assist ...Applies to Data ONTAP 8 7-Mode ONTAP 9 Description Cluster hw_assist: hw_assist functionality is inactive. Inactive: XXXXXX not monitoring alerts from partner (XXXXXX) IP address to receive hw_assist alerts not set. cf hw_assist Error: can not validate new config. Missed keep alive alert from partner(XXXXXX). No keep alive alert received from partner since last boot. How to configure hw_assist
    • How to RTFI a node via BMC
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_RTFI_a_node_via_BMC
      This KB describes how to RTFI a SolidFire storage, NetApp HCI storage, or NetApp HCI compute node using the BMC For compute nodes that already have ESXi installed, using this procedure with NetApp HCI...This KB describes how to RTFI a SolidFire storage, NetApp HCI storage, or NetApp HCI compute node using the BMC For compute nodes that already have ESXi installed, using this procedure with NetApp HCI 1.6+ Compute BootStrap OS ISO image will update the firmware and the Bootstrap OS on that compute node leaving ESXi and configuration data intact.
    • How to obtain a license key of OnCommand Unified Manager Core Package
      https://kb.netapp.com/Legacy/OnCommand_Suite/How_to_obtain_a_license_key_of_OnCommand_Unified_Manager_Core_Package
      Applies to OnCommand Unified Manager Core Package (DFM) 5.x Description This article describes the process that a NetApp customer should follow to obtain a DFM core license key.
    • How to apply workaround to rename volume on NetApp Element
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_apply_workaround_to_rename_volume_on_NetApp_Element
      Applies to NetApp Element software NetApp SolidFire NetApp HCI Description Renaming a volume is not supported on NetApp Element This article describes the available workarounds
    • Brocade: How to perform diagnostics on ISL E Ports
      https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/Brocade__How_to_perform_diagnostics_on_ISL_E_Ports
      This article describes the procedure to perform diagnostics on ISL E Ports with ISL speeds of 8gb or higher. Note: The distance is based on the roundtrip time of a frame and can differ from the physic...This article describes the procedure to perform diagnostics on ISL E Ports with ISL speeds of 8gb or higher. Note: The distance is based on the roundtrip time of a frame and can differ from the physical distance due to WDM equipment or patch panels. D_Port diagnostics can be run on productive switches, though the ISLs on the fabric undergoing testing will not pass data traffic for the duration of the test.
    • Install NLF License via the CLI
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Install_NLF_License_via_the_CLI
      Applies to ONTAP 9 9.10.1P13+ 9.11.1P10+ 9.12.1P3+ 9.13.1RC1+ Description Installing NLFs via the CLI as HTTPS/System Manager is not available in the environment
    • How to collect a core from ATTO 6500N FibreBridge using a network connection
      https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/How_to__collect_a_core_from_ATTO_6500N_FibreBridge_using_a_network_connection
      Applies to ATTO 6500N MetroCluster Description This article describes how to collect a core from ATTO 6500N FibreBridge using a network connection.