Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 15 results
    • StorageGRID clients report Internal Server Error 500 during a new site expansion
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_clients_report_Internal_Server_Error_500_during_a_new_site_expansion
      Applies to NetApp StorageGRID 11.4 Issue The requests fail due to Internal Server Error during a site expansion The site expansion gets stuck at a certain point bycast.log shows: NOTICE 0137 S3RQ: S3 ...Applies to NetApp StorageGRID 11.4 Issue The requests fail due to Internal Server Error during a site expansion The site expansion gets stuck at a certain point bycast.log shows: NOTICE 0137 S3RQ: S3 error response: RequestId=1620093315075049, Resource= , HTTP Status Code=500, ErrorMsg=InternalError, ErrorType=Client, CustomErrorMessage={We encountered an internal error. Please try again.}, Details={unexpected error (GERR). details: ,}
    • Erasure Coded Data shows 0 bytes for new object store after StorageGRID expansion
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/Erasure_Coded_Data_shows_0_bytes_for_new_object_store_after_StorageGRID_expansion
      After expanding a StorageGRID system with new Storage Nodes, it would appear that Erasure Coded objects are not being ingested to the newly expanded nodes after expansion. This may give the appearance...After expanding a StorageGRID system with new Storage Nodes, it would appear that Erasure Coded objects are not being ingested to the newly expanded nodes after expansion. This may give the appearance that there is something wrong with the new Storage Node, and in order to have the new storage nodes accept new EC data an administrator may invoke such actions as the following in order to get the newly expanded nodes to accept new content...
    • StorageGRID expansion stuck at Stage "Starting Cassandra and streaming data"
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_expansion_stuck_at_Stage_Starting_Cassandra_and_streaming_data
      Applies to NetApp StorageGRID Issue In Grid Expansion page ,the expansion is stuck at streaming data : Starting Cassandra and streaming data (0.0% streamed) "Error: Failed to start. Retrying."
    • StorageGRID expansion stuck on "rebooting to exit install mode"
      https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/StorageGRID_expansion_stuck_on_rebooting_to_exit_install_mode
      Applies to NetApp StorageGRID Appliances Issue StorageGRID expansion stuck on "rebooting to exit install mode" and does not continue. Example below:
    • StorageGRID expansion stuck at GRID Expansion: Add Server
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_expansion_stuck_at_GRID_Expansion__Add_Server
      Applies to NetApp StorageGRID Issue Expansion stuck in "Grid Expansion: Add Server"
    • StorageGRID expansions resolution guide
      https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/StorageGRID_expansions_resolution_guide
      Resolve expansion problems in StorageGRID
    • StorageGRID clients reports 500 errors during StorageGRID expansion
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_clients_reports_500_errors_during_StorageGRID_expansion
      Applies to NetApp StorageGRID Gateway Nodes using nginx-gw Issue While performing an expansion of multiple StorageGRID Storage Nodes, S3 clients report multiple 500 errors
    • E-Series unable to expand volume using full free capacity
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/E-Series_unable_to_expand_volume_using_full_free_capacity
      Applies to E-Series 11.40 and higher Large Pool Configuration Issue When trying to expand the volume greater than 128 TiB's, it only allows some of the free capacity to be added.
    • StorageGRID node offline due to IP address conflict
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_node_offline_due_to_IP_address_conflict
      Applies to NetApp StorageGRID Issue Storage node goes offline while new nodes are being added to the Grid.
    • StorageGRID expansion stuck while decommission job is paused
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_expansion_stuck_while_decommission_job_is_paused
      Applies to NetApp StorageGRID Issue Expansion at stage Starting Cassandra and streaming data (0.4% streamed) Error: Failed to start. Retrying and is not progressing. During this expansion, a decommiss...Applies to NetApp StorageGRID Issue Expansion at stage Starting Cassandra and streaming data (0.4% streamed) Error: Failed to start. Retrying and is not progressing. During this expansion, a decommissioning node process has been paused (Stage: Evaluation ILM) and underlying physical hardware has been powered off.
    • StorageGRID maintenance task not starting with authentication error for root
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_maintenance_task_not_starting_with_authentication_error_for_root
      Applies to NetApp StorageGRID Issue When trying any type of maintenance task such as expansion, upgrade or reboot of a node, it reports Unable to connect to <Primary Admin> on port 22: Authentication ...Applies to NetApp StorageGRID Issue When trying any type of maintenance task such as expansion, upgrade or reboot of a node, it reports Unable to connect to <Primary Admin> on port 22: Authentication failed for user root@<Primary Admin>