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    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/Unable_to_create_a_secure_disk_pool_on_E-Series
      Applies to E-Series Issue The following error message is returned when a user attempts to create a new disk pool in SANtricity: The import operation cannot complete because a valid key has not been se...Applies to E-Series Issue The following error message is returned when a user attempts to create a new disk pool in SANtricity: The import operation cannot complete because a valid key has not been set on the target storage array
    • https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/VPD_EEPROM_Corruption_after_power_maintenance_activity
      Applies to NetApp E-Series Issue SANtricity reports CORRUPT_VPD_EEPROM-Recovery Failure TypeCode: 114 after power maintenance activity.
    • https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/How_to_replace_the_drawer_on_E-Series_Controller_when_the_system_is_part_of_StorageGRID
      Applies to NetApp E-Series NetApp StorageGRID StorageGRID Appliances SG6060 and SG5760 Description This article is intended to demonstrate how to replace the drawer on E-Series controller when the sys...Applies to NetApp E-Series NetApp StorageGRID StorageGRID Appliances SG6060 and SG5760 Description This article is intended to demonstrate how to replace the drawer on E-Series controller when the system is part of StorageGRID.
    • https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/How_to_Decode_Mode_select_for_redundant_controller_page_2C_received
      Applies to E-Series Description Mode select for redundant controller page 2C received
    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/What_is_the_default_IP_behavior_when_configuring_management_ports_on_E_Series
      If a controller is unable to obtain a DHCP address on a given network port, it will revert to a default static IP address. Default static IP addresses are not persisted across link-down events when a ...If a controller is unable to obtain a DHCP address on a given network port, it will revert to a default static IP address. Default static IP addresses are not persisted across link-down events when a network port on a controller is set to use DHCP. If a port is configured for DHCP the controller will attempt to obtain a DHCP address on every link-up event, including cable insertions, reboots, and power cycles.
    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/E-Series_Manually_triggered_ASUPs_work_but_scheduled_AOD_do_not
      Applies to NetApp SANtricity OS 11.30 or later AutoSupport configured with http/https delivery method Issue Customer is able to send manually triggered ASUPs but any scheduled (daily or weekly) fail. ...Applies to NetApp SANtricity OS 11.30 or later AutoSupport configured with http/https delivery method Issue Customer is able to send manually triggered ASUPs but any scheduled (daily or weekly) fail. The following errors appear in web-server-trace-log-B.7z but not in web-server-trace-log-A.7z: java.net.UnknownHostException: mysupport.netapp.com ASUP Upload Host InetSocketAddress is unresolved.
    • https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/E-Series_Event_Log_reports_6_3f_1_events_when_no_upgrade_has_been_performed
      Applies to All E-Series Platforms Issue Major Event Log shows "Sense 6/3f/1 = Unit Attention - Microcode has been changed" events when system is already on latest drive firmware and no recent microcod...Applies to All E-Series Platforms Issue Major Event Log shows "Sense 6/3f/1 = Unit Attention - Microcode has been changed" events when system is already on latest drive firmware and no recent microcode changes have happened.
    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_perform_Copy-Then-Replace_operation_on_E-Series_drives
      Applies to NetApp E-Series Description This article describes the various methods for on-demand drive evacuation of E-Series drives using the Copy-then-replace operation.
    • https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/E-Series_drives_incompatible_after_controller_replacement
      Applies to NetApp E-Series E2800 Simplex NetApp E-Series E2700 Simplex NetApp StorageGRID Appliance SG5700 NetApp StorageGRID Appliance SG5600 Issue After replacing a controller in a simplex configura...Applies to NetApp E-Series E2800 Simplex NetApp E-Series E2700 Simplex NetApp StorageGRID Appliance SG5700 NetApp StorageGRID Appliance SG5600 Issue After replacing a controller in a simplex configuration, some or all drives are reported as incompatible and the following alert is present in the Recovery Guru: NATIVE_VG_FOREIGN_DRIVE_MUTUAL_REF-Recovery Failure Type Code: 215 in the Recovery Guru
    • https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/How_to_login_to_E_Series_BMC_on_EF600_EF300
      Applies to EF600 EF300 Description Process to login via the shell to the BMC (Baseboard Management Controller) on a EF600 / EF300
    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_identify_which_disk_on_a_FAS_FlexArray_maps_to_a_corresponding_E_series_volume
      Applies to • E-series • FlexArray • V-series • FAS Description Some FlexArray setups will have virtual disks which are being presented from a backend storage. The E-series system will present each vol...Applies to • E-series • FlexArray • V-series • FAS Description Some FlexArray setups will have virtual disks which are being presented from a backend storage. The E-series system will present each volume to the FAS system as a disk. In the event troubleshooting is needed against a specific FAS disk and which volume on E-series it corresponds to.