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    • Stop and start service sequence for OnCommand Insight Data Warehouse Server
      https://kb.netapp.com/data-mgmt/OCI_Kbs/Stop_and_start_service_sequence_for_OnCommand_Insight_Data_Warehouse_Server
      The KB provides the sequence to stop and start OnCommand Insight Data Warehouse (OCDWH) Server Services.
    • OnCommand Insight Data Warehouse fails to connect to reporting server due to inadequate memory and CPU reservations
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_Data_Warehouse_fails_to_connect_to_reporting_server_due_to_inadequate_memory_and_CPU_reservations
      com.netapp.sanscreen.dwh.upgrade.UpgradeException: Failed to connect to reporting server, server might be down. Caused by: com.netapp.sanscreen.dwh.cognos.CognosClientException: Failed to connect to r...com.netapp.sanscreen.dwh.upgrade.UpgradeException: Failed to connect to reporting server, server might be down. Caused by: com.netapp.sanscreen.dwh.cognos.CognosClientException: Failed to connect to reporting server, server might be down. 1) DWH server was going to a freeze state for couple of days and when there is manual activity on server the server behaves normally.
    • OnCommand Insight or Data WareHouse backups fail due to a lack of space
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_or_Data_WareHouse_backups_fail_due_to_a_lack_of_space
      [E:\Program Files\SANscreen/mysql/bin/mysqldump.exe, --defaults-file=E:\Program Files\SANscreen\backup\db\..\.my.dump.cnf, -uroot, --port=3306, --add-drop-table, --single-transaction, --no-autocommit,...[E:\Program Files\SANscreen/mysql/bin/mysqldump.exe, --defaults-file=E:\Program Files\SANscreen\backup\db\..\.my.dump.cnf, -uroot, --port=3306, --add-drop-table, --single-transaction, --no-autocommit, --hex-blob, --result-file=E:\Program Files\SANscreen\wildfly\standalone\deployments\download.war\dwh_7.3.1_<site_name>_all_5717805541416235955.sql, --routines, --databases, dwh_capacity_staging, dwh_inventory_staging, dwh_management, dwh_capacity_efficiency, dwh_dimensions, dwh_performance_staging…
    • OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch
      https://kb.netapp.com/data-mgmt/OCI_Kbs/DWH_ETL_fails_and_user_is_unable_to_access_the_Connectors_window_due_to_DWH_password_encryption_file_mismatch
      OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch. This issue is caused due to a conflict between the ‘Password encry...OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch. This issue is caused due to a conflict between the ‘Password encryption keys’ that are in the DWH server and what is currently being used by one or more of the OCI connectors.
    • OnCommand Insight Data Warehouse 7.3.X install fails because 8dot3 naming convention is not enabled on the installation drive
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_Data_Warehouse_7.3.X_install_fails_because_8dot3_naming_convention_is_not_enabled_on_the_installation_drive
      Applies to OnCommand Insight Data Warehouse (DWH) 7.3.5 OnCommand Insight Data Warehouse 7.3.9 Issue The install of OnCommand Insight Data Warehouse (DWH) fails due to not being able to create the Inf...Applies to OnCommand Insight Data Warehouse (DWH) 7.3.5 OnCommand Insight Data Warehouse 7.3.9 Issue The install of OnCommand Insight Data Warehouse (DWH) fails due to not being able to create the Informix services. The following error is displayed in the GUI: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
    • How to bulk import Cognos Reports in OnCommand Insight's Data WareHouse (DWH) Cognos reporting engine
      https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_bulk_import_Cognos_Reports_in_OnCommand_Insight_s_Data_WareHouse_DWH_Cognos_reporting_engine
      Applies to OnCommand Insight's Data WareHouse 7.x (DWH) Cognos Report Engine (Packaged with DWH download) Description This article describes the procedure to be followed to import Cognos Reports.
    • How to create a Self Signed Certificate within OnCommand Insight 7.3.X installed on a Windows Host
      https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_create_a_Self_Signed_Certificate_within_OnCommand_Insight_7.3.X_installed_on_a_Windows_Host
      Applies to OnCommand Insight 7.3.x ( OCI ) OnCommand Insight Data Warehouse 7.3.x ( OCI DWH ) Description This article describes how to create a Self Signed Certificate within OnCommand Insight 7.3.x ...Applies to OnCommand Insight 7.3.x ( OCI ) OnCommand Insight Data Warehouse 7.3.x ( OCI DWH ) Description This article describes how to create a Self Signed Certificate within OnCommand Insight 7.3.x installed on a Windows Host.
    • DWH database backup failed to restore cognos content store
      https://kb.netapp.com/data-mgmt/OCI_Kbs/DWH_database_backup_failed_to_restore_cognos_content_store
      DWH database was upgraded, so the ETL will run successfully. Please save your OCI DWH backups and contact NetApp support to discuss reports restoration. Reason: Failed to restore from 'dwh_7.3.9_all_8...DWH database was upgraded, so the ETL will run successfully. Please save your OCI DWH backups and contact NetApp support to discuss reports restoration. Reason: Failed to restore from 'dwh_7.3.9_all_8082997711018406551.zip', Failed to restore content store When manually restoring Content Store backup file in Data warehouse reporting portal, we get to see this error CM-REQ-4310 Unable to locate all parts of the multivolume deployment archive.
    • OnCommand Insight Data Warehouse's Cognos Reporting Server is unable to bind to port 9300
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_Data_Warehouse_s_Cognos_Reporting_Server_is_unable_to_bind_to_port_9300
      Applies to OnCommand Insight Data Warehouse (DWH) 7.3.X Cognos Reporting Portal Issue The Reporting Portal WebUI is unavailable even after the IBM Cognos service successfully starts.
    • OCI DWH Cognos reporting portal shows a blank screen
      https://kb.netapp.com/Legacy/OnCommand_Suite/OCI_DWH_Cognos_reporting_portal_shows_a_blank_screen
      OnCommand Insight Data Warehouse (DWH) 7.3.12 Blank screen when logging on to Cognos Reporting Portal https://localhost:9300/bi/v1/disp Error in Cognos log cognosserver.log: 2021-11-23T16:28:21.288-05...OnCommand Insight Data Warehouse (DWH) 7.3.12 Blank screen when logging on to Cognos Reporting Portal https://localhost:9300/bi/v1/disp Error in Cognos log cognosserver.log: 2021-11-23T16:28:21.288-0500 ERROR com.ibm.bi.extension.loader.CoreExtensionLoader [Default Executor-thread-22] NA Error loading core extensions to CM. IBM Cognos Configuration [Detailed view when starting the services]
    • OnCommand Insight domain authentication fails due to a password error with the bind account
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_domain_authentication_fails_due_to_a_password_error_with_the_bind_account
      OnCommand Insight Data Warehouse (DWH) 7.3.x Domain user login fails with an "Invalid user name or password" error In the \SANscreen\wildfly\standalone\log\ldap.log LDAP common error 52e (Invalid Cred...OnCommand Insight Data Warehouse (DWH) 7.3.x Domain user login fails with an "Invalid user name or password" error In the \SANscreen\wildfly\standalone\log\ldap.log LDAP common error 52e (Invalid Credentials) seen: 2020-02-21 21:32:29,798 ERROR [default task-5] ldap (LdapUser.java:666) - Failed to find user:username url:ldaps://fully.qualified.domain.name/DC=domain,DC=name [LDAP: error code 49 - 80090308: LdapErr: DSID-0C09042F, comment: AcceptSecurityContext error, data 52e, v2580 ]