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    • This request is not authorized to perform this operation
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/This_request_is_not_authorized_to_perform_this_operation
      Applies to Blue XP Cloud Volumes ONTAP (CVO) Microsoft Azure Issue CVO HA deployment in Azure fails with error: { "storageAccountName": "storageaccount01", "containerName": "container01", "requestCont...Applies to Blue XP Cloud Volumes ONTAP (CVO) Microsoft Azure Issue CVO HA deployment in Azure fails with error: { "storageAccountName": "storageaccount01", "containerName": "container01", "requestContext": "Create Azure Ha Working Environment", "useProxy": true, "_failure": "This request is not authorized to perform this operation. ", "_resourceGroup": "RESGROUP01" }
    • Error Deployment template validation failed
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Error_Deployment_template_validation_failed
      Error: Deployment template validation failed: 'The template parameters 'diskEncryptionSet' in the parameters file are not valid; they are not present in the original template and can therefore not be ...Error: Deployment template validation failed: 'The template parameters 'diskEncryptionSet' in the parameters file are not valid; they are not present in the original template and can therefore not be provided at deployment time.
    • What are the list of endpoints required for data to be sent from Azure connectors to services ?
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/What_are_the_list_of_endpoints_required_for_data_to_be_sent_from_Azure_connectors_to_services
      Below is a consolidated list of endpoints contacted for connector day-to-day orchestration , data sent to these endpoints and a description of how the functionality is affected if the endpoint is unre...Below is a consolidated list of endpoints contacted for connector day-to-day orchestration , data sent to these endpoints and a description of how the functionality is affected if the endpoint is unreachable. Messages from data services at connector will not be delivered back to SaaS -UI and SaaS backend There will be no audit logs stored for the customer and there will be no timeline data in the SaaS UI
    • How to enable "Automatic Rollback" on Blue XPConnector to troubleshoot failed CVO deployment
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/How_to_enable_Automatic_Rollback_on_Blue_XPConnector_to_troubleshoot_failed_CVO_deployment
      Procedure to disable automatic rollback of VMs created during CVO deployment from Blue XP Connector, to troubleshoot failed CVO deployment. Post troubleshooting, To delete the GCP CVO VMs from failed ...Procedure to disable automatic rollback of VMs created during CVO deployment from Blue XP Connector, to troubleshoot failed CVO deployment. Post troubleshooting, To delete the GCP CVO VMs from failed rolled back with automatic rollback turned OFF, Delete or Remove Working environment of failed deployment from Blue XP UI
    • Blue XP Classification error "Failed to Load Data Sense Status. Data Sense instance is stopped"
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Data_Sense/Blue_XP_Classification_error_Failed_to_Load_Data_Sense_Status_Data_Sense_instance_is_stopped
      Applies to Blue XP Classification (formerly Data Sense or Cloud Compliance) Blue XP Connector (formerly Cloud Manager) Issue Newly installed Classification (Data Sense) instance is unable to communica...Applies to Blue XP Classification (formerly Data Sense or Cloud Compliance) Blue XP Connector (formerly Cloud Manager) Issue Newly installed Classification (Data Sense) instance is unable to communicate with Blue XP connector. Failed to Load Data Sense Status. Data Sense instance is stopped
    • BlueXP - Backup creation is failing to read the volume security_style
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/BlueXP_-_Backup_creation_is_failing_to_read_the_volume_security_style
      Applies to BlueXP ONTAP 9 SnapMirror Issue On the CBS logs the Backup creation is failing with an error: description: Backup of 64d7b870-8f80-11ee-b8fa-ff1dca684afb to Cloud Backup Bucket netapp-backu...Applies to BlueXP ONTAP 9 SnapMirror Issue On the CBS logs the Backup creation is failing with an error: description: Backup of 64d7b870-8f80-11ee-b8fa-ff1dca684afb to Cloud Backup Bucket netapp-backup-Bucket with policy CloudBackupService-1625472xxxxxx error: Cannot read properties of undefined (reading security_style ) resourceName: 'Volume_name'
    • Listing volumes takes a very long time
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Listing_volumes_takes_a_very_long_time
      Applies to Blue XP Dark site Connector Issue The source cluster has thousands of active volumes. When fetching the volume list for the Working Environment from the canvas it takes a very long time whi...Applies to Blue XP Dark site Connector Issue The source cluster has thousands of active volumes. When fetching the volume list for the Working Environment from the canvas it takes a very long time while running the get volume API against the cluster takes seconds.
    • BlueXP retention is not deleting cloud snapshots as per the retention policy for DataLock enabled backups
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/BlueXP_retention_is_not_deleting_cloud_snapshots_as_per_the_retention_policy_for_DataLock_enabled_backups
      Applies to BlueXP Cloud Backup Service (CBS) Backup and Recovery DataLock and Ransomware protection Issue BlueXP backups in Cloud Object-store for a given volume have many more backups than set in the...Applies to BlueXP Cloud Backup Service (CBS) Backup and Recovery DataLock and Ransomware protection Issue BlueXP backups in Cloud Object-store for a given volume have many more backups than set in the Protection Policy. Example DataLock Backup Policy:
    • BlueXP retention is not deleting cloud snapshots as per the retention policy for BlueXP backup for Apps
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/BlueXP_retention_is_not_deleting_cloud_snapshots_as_per_the_retention_policy_for_BlueXP_backup_for_Apps
      Applies to BlueXP backup for Apps DataLock and Ransomware protection Issue BlueXP backup for Apps for a given volume has a daily snapshot retention set to retain 32 snapshots but instead over 40 snaps...Applies to BlueXP backup for Apps DataLock and Ransomware protection Issue BlueXP backup for Apps for a given volume has a daily snapshot retention set to retain 32 snapshots but instead over 40 snapshots can be seen.
    • Serial number is already used by Cloud Volumes ONTAP
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Serial_number_is_already_used_by_Cloud_Volumes_ONTAP
      Serial Number 'XXXXXXXXXXX' is already used by Cloud Volumes ONTAP VsaWorkingEnvironment-XXXXX.","causeMessage":"BadRequestException: Serial Number 'XXXXXXXXXXX' is already used by Cloud Volumes ONTAP...Serial Number 'XXXXXXXXXXX' is already used by Cloud Volumes ONTAP VsaWorkingEnvironment-XXXXX.","causeMessage":"BadRequestException: Serial Number 'XXXXXXXXXXX' is already used by Cloud Volumes ONTAP VsaWorkingEnvironment-XXXXX. REMINDER: Your Cloud Volumes ONTAP subscription license is going to expire soon and you should contact your Sales Representative to renew your subscription as soon as possible.
    • BlueXP - Volume restores fail with a timeout error
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/BlueXP_-_Volume_restores_fail_with_a_timeout_error
      Applies to Ontap 9 CVO (Cloud Volume Ontap) BlueXP (CBS) Volume Restore Issue Volume restore timeout error when using BlueXP Error Reported: Failed:Failed to perform restore operation. DP volume opera...Applies to Ontap 9 CVO (Cloud Volume Ontap) BlueXP (CBS) Volume Restore Issue Volume restore timeout error when using BlueXP Error Reported: Failed:Failed to perform restore operation. DP volume operation failed. Timed out waiting for the volume to be created. Please try agaun after some time.