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How to configure the Service Processor on an AltaVault
https://kb.netapp.com/Legacy/AltaVault/How_to_configure_the_Service_Processor_on_an_AltaVault
Applies to AVA-400 AVA-800 Description Access to the Service Processor for remote management is accomplished by connecting through the serial console port or an SSH session using the configured primar...Applies to AVA-400 AVA-800 Description Access to the Service Processor for remote management is accomplished by connecting through the serial console port or an SSH session using the configured primary management interface. The Service Processor is responsible for monitoring sensors, managing the physical environment of the system, capturing events, logs and forensics, and sending notifications and alerts. It also provides remote management features for administrators.
How to collect AltaVault OST Plug-in logs
https://kb.netapp.com/Legacy/AltaVault/How_to_collect_AltaVault_OST_Plug-in_logs
Applies to AVA400 AVA800 OST Protocol Description OST protocol support is available from AltaVault software version 4.2 and onwards. OST server messages are logged to the AltaVault syslog on the appli...Applies to AVA400 AVA800 OST Protocol Description OST protocol support is available from AltaVault software version 4.2 and onwards. OST server messages are logged to the AltaVault syslog on the appliance. These are found in /var/log/messages or the messages file in the AltaVault system dump. Some cases may require the collection of the AltaVault OST Plug-in logs for further investigation.
How do disk firmware updates run on AltaVault
https://kb.netapp.com/Legacy/AltaVault/How_do_disk_firmware_updates_run_on_AltaVault
In AltaVault releases starting March 1st 2017, a firmware NA01 will be applied to the 4TB drive in AltaVault 400 and 6TB drive in AltaVault 800 when the system boots new releases. When a disk with fir...In AltaVault releases starting March 1st 2017, a firmware NA01 will be applied to the 4TB drive in AltaVault 400 and 6TB drive in AltaVault 800 when the system boots new releases. When a disk with firmware NA01 is inserted into an AltaVault appliance that has NA00 in the system OS image, the disk inserted will remain at firmware NA01. The AltaVault Installation Guide for Physical Appliance for each release documents the steps to configure and connect to the service processor .
RFSD process crashes with the error KeyValueStore::DbError
https://kb.netapp.com/Legacy/AltaVault/RFSD_process_crashes_with_the_error_KeyValueStore__DbError
Applies to AltaVault Issue RFSD process crashes with the error KeyValueStore::DbError Manually restarting the optimization service fails. Appliance health is degraded.
Altavault cloud to cloud migration fails to complete
https://kb.netapp.com/Legacy/AltaVault/Altavault_cloud_to_cloud_migration_fails_to_complete
Applies to AVA 4.4.1 Issue When we run the command #replication migrate-to enable, the migration process showing 100% copied However, #show replication migrate-to estimate command shows Migration is a...Applies to AVA 4.4.1 Issue When we run the command #replication migrate-to enable, the migration process showing 100% copied However, #show replication migrate-to estimate command shows Migration is about to complete Even after waiting for 24 hours the status is same. The migration will complete however the cloud details wont change in the Altavault.
AWS moving its default certificates of S3 to Amazon trust services
https://kb.netapp.com/Legacy/AltaVault/AWS_moving_it_s_default_certificates_of_S3_to_Amazon_trust_services
Applies to AltaVault Amazon Web Services (AWS) ONTAP 9 Issue We have a notification from AWS that it would be moving it’s default certificates of S3 to Amazon trust services, this activity would be ca...Applies to AltaVault Amazon Web Services (AWS) ONTAP 9 Issue We have a notification from AWS that it would be moving it’s default certificates of S3 to Amazon trust services, this activity would be carried out by AWS from March 2021. Since we are utilizing NetApp through which the data is pushed to S3 Glacier, we need to have a confirmation from NetApp that there would not be any breakage in the service flow.
How to perform AltaVault AVA400 and AVA800 SAS cabling
https://kb.netapp.com/Legacy/AltaVault/How_to_perform_AltaVault_AVA400_and_AVA800_SAS_cabling
AltaVault AVA400 and AVA800 is comprised of a single 'head unit' and one or more shelves. These raidgroups are independent RAID 6 logical disks that are used together with round-robin loading to form ...AltaVault AVA400 and AVA800 is comprised of a single 'head unit' and one or more shelves. These raidgroups are independent RAID 6 logical disks that are used together with round-robin loading to form the local cache. One of the raidgroups has extra partitions to hold the AVA operating system and the device will not be able to boot unless it is present. If multiple systems are shipped together, the installer can identify what shelves belong to each AVA.
Altavault Metadata replication to cloud failing to catch up
https://kb.netapp.com/Legacy/AltaVault/Altavault_Metadata_replication_to_cloud_failing_to_catch_up
Applies to AVA400/800 Issue Under the REPORTS > REPLICATION Tab in WebUI it shows: Time to complete replication: Metadata replication is in progress Cloud Synchronized Until: (old date) The Cloud Sync...Applies to AVA400/800 Issue Under the REPORTS > REPLICATION Tab in WebUI it shows: Time to complete replication: Metadata replication is in progress Cloud Synchronized Until: (old date) The Cloud Synchronized date is older than the current date, and it never catches up. The user backed up data is replicated up to date. Only AVA metadata replication is pending
AutoSupport Message: AltaVault System Partition Full
https://kb.netapp.com/Legacy/AltaVault/AutoSupport_Message__AltaVault_System_Partition_Full
NetApp Cloud Backup virtual appliance NetApp Cloud Backup (AltaVault) AltaVault Physical and Virtual Appliances: AVA400, AVA800, SW-AVA-VIRT-APPL (AVA-v2, AVA-v8, AVA-v16, AVA-v32) AVASPF:AltaVault No...NetApp Cloud Backup virtual appliance NetApp Cloud Backup (AltaVault) AltaVault Physical and Virtual Appliances: AVA400, AVA800, SW-AVA-VIRT-APPL (AVA-v2, AVA-v8, AVA-v16, AVA-v32) AVASPF:AltaVault Notification from AVA800-rtp (System Partition Full) CRITICAL Enables an alarm if a system partition (not the AltaVault data store) is full or almost full. For example, AltaVault monitors the available space on the directory that contains logs, statistics, system dumps, and TCP dumps.
What IAM policy permissions does AltaVault need to access Amazon AWS S3 or Glacier?
https://kb.netapp.com/Legacy/AltaVault/What_IAM_policy_permissions_does_AltaVault_need_to_access_Amazon_AWS_S3_or_Glacier
Applies to AltaVault Amazon Answer AWS Identity and Access Management (IAM) is a framework that allows you to control access to AWS resources, including S3 and Glacier. The following is an example IAM...Applies to AltaVault Amazon Answer AWS Identity and Access Management (IAM) is a framework that allows you to control access to AWS resources, including S3 and Glacier. The following is an example IAM policy for AltaVault: "Version": "2012-10-17", "Sid": "Stmt1394143726000", "arn:aws:s3:::*" "Sid": "Stmt1394143742000", "arn:aws:s3:::bucket_name" "Sid": "Stmt1394143790000", "Effect": "Allow", "Action": [ "Resource": [ "arn:aws:s3:::bucket_name/*" Additional Information Add your text here.
How to clear hung prepop jobs running on the Altavault
https://kb.netapp.com/Legacy/AltaVault/How_to_clear_hung_prepop_jobs_running_on_the_Altavault
Applies to AltaVault Description This article describes the procedure that should be followed to completely cancel/stop the hung prepop jobs from the AVA cli.