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    • E-Series SMTP AutoSupport does not contain any log files beside the HEADERS file
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/E-Series_SMTP_AutoSupport_does_not_contain_any_log_files_beside_the_HEADERS_file
      Applies to All E-Series platforms SANtricity OS 11.70.1GA SMTP (mail) AutoSupport delivery method Issue E-Series AutoSupport contains none of the expected log files. Only the HEADERS file is displayed...Applies to All E-Series platforms SANtricity OS 11.70.1GA SMTP (mail) AutoSupport delivery method Issue E-Series AutoSupport contains none of the expected log files. Only the HEADERS file is displayed in SmartSolve.
    • AutoSupport for ONTAP 9 over SMTP error message: 421 4.3.2 Service not available
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/AutoSupport_for_ONTAP_9_over_SMTP_error_message__421_4_3_2_Service_not_available
      (category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Marked for [keep alive]: SMTP default) (category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: SMTP 0x809c4ff stat...(category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Marked for [keep alive]: SMTP default) (category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: SMTP 0x809c4ff state change from STOP to SERVERGREET) (category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Marked for [closure]: SMTP done with bad status) (category: 1620:538:deliver) (emittime: 12/24/2020 00:42:51) (message: Failed to transmit smtp asup 538,curl error: Weird server reply)