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    • How to locate HA interconnect ports on AFF A400, AFF C400, ASA A400, ASA C400, FAS8300, FAS8700
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_locate_HA_interconnect_ports_on_AFF_A400_AFF_C400_ASA_A400_ASA_C400_FAS8300_FAS8700
      Applies to AFF A400, AFF C400 ASA A400, ASA C400 FAS8300, FAS8700 Description How to locate the HA interconnect ports on AFF A400, AFF C400, ASA A400, ASA C400, FAS8300 and FAS8700 storage systems.
    • A400/FAS8300/FAS8700 PSU missing even after replacement
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/A400_FAS8300_FAS8700_PSU_missing_even_after_replacement
      Tue May 14 13:05:57 -0700 [scc57n13b: env_mgr: callhome.chassis.ps.rm:error]: Call home for CHASSIS POWER SUPPLY REMOVED: PS 1 Health alert for missing FRU is present on the cluster: Probable Cause: P...Tue May 14 13:05:57 -0700 [scc57n13b: env_mgr: callhome.chassis.ps.rm:error]: Call home for CHASSIS POWER SUPPLY REMOVED: PS 1 Health alert for missing FRU is present on the cluster: Probable Cause: PSU1 is not present in the chassis XXXXXXXXXX. Possible Effect: The nodes in the chassis might not function effectively or redundancy might be lost. Refer to the Hardware specification guide for more information on the position of the field-replaceable unit (FRU) and ways to check or replace it.
    • CRC errors from unsupported SFP
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/CRC_errors_from_unsupported_SFP
      Applies to AFF A400 Ontap 9.7P2 INTEL AFBR-709DMZ-IN2 Issue EMS logs file with the following alerts: Wed May 06 20:25:55 +0200 [node: vifmgr: vifmgr.cluscheck.crcerrors:alert]: Port e0g on node node_n...Applies to AFF A400 Ontap 9.7P2 INTEL AFBR-709DMZ-IN2 Issue EMS logs file with the following alerts: Wed May 06 20:25:55 +0200 [node: vifmgr: vifmgr.cluscheck.crcerrors:alert]: Port e0g on node node_name is reporting a high number of observed hardware errors, possibly CRC errors. Tue May 19 00:40:02 +0200 [node: vifmgr: vifmgr.cluscheck.crcerrors:alert]: Port e0g on node node_name is reporting a high number of observed hardware errors, possibly CRC errors.
    • FAS8700, FAS8300, AFF A400 attention LED on - false positive
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/FAS8300__AFF_A400_attention_LED_on
      Attention (amber) LED is on without any hardware problem; Bug 1345804
    • "storage port enable" command fails with the reason "Failed to determine whether port "eXX" on node "ABC" can be used as a storage port"
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/storage_port_enable_command_fails_with_the_reason_Failed_to_determine_whether_port_eXX_on_node_ABC_can_be_used_as_a_storage_port
      Applies to AFF A700, AFF A800, AFF A400 Non-dedicated RoCE capable port Configuring a non-dedicated RoCE capable port for storage use with the command storage port enable fails with the below error Cl...Applies to AFF A700, AFF A800, AFF A400 Non-dedicated RoCE capable port Configuring a non-dedicated RoCE capable port for storage use with the command storage port enable fails with the below error Cluster::> storage port enable -node node1 -port e5b Failed to determine whether port "e5b" on node "node1" can be used as a storage port. Wait a few minutes, then try the command again. The command will not be successfully executed, even if you try after few minutes.
    • NIC still sees CRC errors after SFP replacement
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/NIC_still_sees_CRC_errors_after_SFP_replacement
      slot 0: 10G/25G Ethernet Controller CX5-Mezz e0g MAC Address: d0:39:ea:xx:xx:xx(auto-10g_sr-fd-up) SFP Vendor: FINISAR CORP. SFP Part Number: FTLX8574D3BCL SFP Serial Number: xxx e0h MAC Address: d0:3...slot 0: 10G/25G Ethernet Controller CX5-Mezz e0g MAC Address: d0:39:ea:xx:xx:xx(auto-10g_sr-fd-up) SFP Vendor: FINISAR CORP. SFP Part Number: FTLX8574D3BCL SFP Serial Number: xxx e0h MAC Address: d0:39:ea:xx:xx:xx (auto-10g_sr-fd-up) SFP Vendor: FINISAR CORP. SFP Part Number: FTLX8574D3BCL SFP Serial Number: xxx Device Type: CX5 PSID(NAP0000000007) Firmware Version: 16.26.4012 ifstat shows increasing CRC errors on affected port even after SFP replacement
    • Some controllers might fail to boot after inserting into chassis
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Some_controllers_might_fail_to_boot_after_inserting_into_chassis
      After inserting a motherboard (listed above) into the chassis and closing the levers, the motherboard may not fully engage the backplane and will fail to boot up. After maintenance, such as a replacem...After inserting a motherboard (listed above) into the chassis and closing the levers, the motherboard may not fully engage the backplane and will fail to boot up. After maintenance, such as a replacement of a FRU (NVRAM card, NVRAM battery, RTC battery, DIMM, fan, boot device or PCIe adapter card) on the known-good motherboard, or a replacement of the motherboard itself, you could misinterpret the symptoms as a failed motherboard.