Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 1 results
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Autosupport_fails_to_send_via_SMTP_after_the_mail_server_was_changed
      Applies to ONTAP 9 Autosupport (ASUP) Autosupport fails to send via SMTP after the mail server was changed via system node autosupport modify -mail-hosts command. Old mail host IP: 100.65.11.22 New ma...Applies to ONTAP 9 Autosupport (ASUP) Autosupport fails to send via SMTP after the mail server was changed via system node autosupport modify -mail-hosts command. Old mail host IP: 100.65.11.22 New mail host IP: 100.65.11.33 The ping test between ONTAP and the new mail server is OK. The mail server and firewall have been configured to use SMTP port 25 for network communication. notifyd log reports Connectivity check to SMTP Mail Host 100.65.11.33 destination failed. Reason: Timeout was reached