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    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Drive_in_DEVICE_OFF_state
      Applies to Multiple versions of ONTAP 9 DS224-12 Issue System alerts as "Shelf component is in non-normal state" Disk status shows as "DEVICE OFF" Example: STORAGE-FAULT Channel: 0b Shelf: 12 Shelf Ty...Applies to Multiple versions of ONTAP 9 DS224-12 Issue System alerts as "Shelf component is in non-normal state" Disk status shows as "DEVICE OFF" Example: STORAGE-FAULT Channel: 0b Shelf: 12 Shelf Type: DS224-12 Product Serial Number: SHFGD1939000057 Module Type: IOM12 Disk Elements: Element Status Status Bytes Status Descriptions 0 [Bay 0]: OK 01,00,00,00 1 [Bay 1]: OK 01,01,00,00 23 [Bay 23]: NONCRITICAL 03,17,00,10 DEVICE OFF Issue persists post reseating the drive