Applies to Brocade X6-4, X6-8, X7-4, X7-8 SANnav 2.3.0 and below Issue Customer has sent a callhome for a named switch, TSE is unable to find the callhome by searching by the entitled Brocade serial n...Applies to Brocade X6-4, X6-8, X7-4, X7-8 SANnav 2.3.0 and below Issue Customer has sent a callhome for a named switch, TSE is unable to find the callhome by searching by the entitled Brocade serial number. SANNAV and BNA callhomes do not include Chassis Serial Number for some Brocade models. It is identified as "Chassis Factory Serial Number" in chassisshow output) NetApp Installed Based records for Brocade switches are based on Chassis Factory Serial Number