Cisco Smart Call Home can be enabled on Cisco cluster switches to automatically create cases with Cisco Technical Assistance Center (TAC) for critical events The specific events that create Cisco TAC ...Cisco Smart Call Home can be enabled on Cisco cluster switches to automatically create cases with Cisco Technical Assistance Center (TAC) for critical events The specific events that create Cisco TAC cases can be found in the Smart Call Home Monitoring Details for each switch model Validate that the contract covering the device is associated with the Cisco.com account of the person who is registering the devices with Smart Call Home