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SMHV failing on removing snapinfo folders

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Public
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Category:
snapmanager-for-hyper-v
Specialty:
SNAPX
Last Updated:

Applies to

SmapManager for Hyper-V (SMHV)

Issue

  • Backup in a succesful state
  • Snapinfo folders not removed
  • Backup log include the following error:

ProcessID= 6420 ThreadID= 203 SnapInfo: C:\clusterstorage\snapinfo\snapinfo
ProcessID= 6420 ThreadID= 203 snapinfo path = C:\clusterstorage\snapinfo\snapinfo\<ID>
ProcessID= 6420 ThreadID= 203 DeSerialization error, InnerException:
ProcessID= 6420 ThreadID= 203 Root element is missing.Source: System.Xml
Stack Trace: at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderSmMetadata.Read5_SmMetadata()

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