OnCommand Unified Manager is unable to schedule ‘Event’ report

Applies to

OnCommand Unified Manager 7.X through 9.5P1

Issue

When scheduling reports within OnCommand Unified Manager, the ‘Event’ Report fails. Manually running the report is successful.

At the time of failure, an error is not displayed within the WebUI. The following email message is sent to administrators:

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Failed to generate report 'CAE_Events_CF' at Jun 2X, 20XX, 11:11:14 AM.

For more details, check the following logs on host "10.0.0.1" ocum-report.log, ocumserver-debug.log and server.log.

Report Output Details

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Output Format: pdf

Report Schedule: CAE_Events

Report Name: CAE_Events_CF

Status: Failed

Run Time: Jun 2X, 20XX, 11:11:14 AM

Do not reply to this email. This is an automatically generated email and replies to this email address are not attended to.

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Error captured within the ocum-report.log:

  2019-06-27 11:11:03 [DEBUG] [default task-10] [ReportGenerator:131] - Report generation starts for: /tmp/ocum-report-17808723941815561943/events_1559567908941_2019-06-27_11_11_03-511.pdf

2019-06-27 11:11:14 [DEBUG] [default task-10] [ReportGenerator:145] - Copied /tmp/ocum-report-17808723941815561943/events_1559567908941_2019-06-27_11_11_03-511.pdf to/var/log/ocum//report/output/

2019-06-27 11:11:14 [ERROR] [default task-10] [ReportGenerator:185] - BIRT error while validatingreport task at end for pdf format: org.eclipse.birt.report.engine.api.EngineException:org.eclipse.birt.chart.exception.ChartException: com.gargoylesoftware.htmlunit.javascript.TimeoutError:Javascript execution takes too long (allowed: 6000, already elapsed: 6001)

2019-06-27 11:11:14 [FATAL] [default task-10] [ReportRestApiHandler:91] - Birt exception occurred.org.eclipse.birt.core.exception.BirtException: org.eclipse.birt.report.engine.api.EngineException:org.eclipse.birt.chart.exception.ChartException: com.gargoylesoftware.htmlunit.javascript.TimeoutError:Javascript execution takes too long (allowed: 6000, already elapsed: 6001)

at deployment.dfm-report-app.ear.JBOSS_OpenTextJavaComponents.war//com.netapp.actuate.api.ReportGenerator.validateTask(ReportGenerator.java:208)

at deployment.dfm-report-app.ear.JBOSS_OpenTextJavaComponents.war//com.netapp.actuate.api.ReportGenerator.generateReportFile(ReportGenerator.java:182)

Error captured within the server.log:

2019-06-26 13:54:09,279 WARN

[com.netapp.acquisition.aquisitionserverside.interfaces.impl.DataSourceAuditManager] (default task-1)closeDsAudit() - Failed to find audit id -1

2019-06-27 14:45:07,579 SEVERE [com.actuate.birt.chart.reportitem/trace] (default task-3) Timeout occured while generating the current Report Item. Timeout value is currently set to 6000 ms. You can change BIRT_CHART_CONVERT_TO_IMAGE_TIME_OUT or BIRTChartConvertToImageTimeOut to modify the timeout value.

2019-06-27 14:45:07,590 SEVERE [org.eclipse.birt.report.engine.presentation.LocalizedContentVisitor]