Skip to main content
NetApp Knowledge Base

ONTAP System Manager displays "ONTAP API Failed: Permission denied (Error: 13001)" when creating volume CIFs share

Views:
600
Visibility:
Public
Votes:
0
Category:
ontap-system-manager
Specialty:
legacy
Last Updated:

Applies to

  • ONTAP System Manager (onbox)
  • ONTAP 9.X

NOTE: This issue was seen in ONTAP 9.5 but it is suspected that it could happen with any version of ONTAP.

Issue

When attempting to create a volume CIFs share in ONTAP System Manager (onbox) the following error will appear. Specifically when clicking on the desired volume in the "Browse For Folder" window, see Figure 1. One will not be able to see the folders in the desired volume. While other volumes will display volumes as expected, see Figure 2.

ONTAP API Failed: Permission denied (Error: 13001)

Figure 1 - The desired volume, when selected, will display the following message.

error2 - Copy.PNG

Figure 2 - Selecting other volumes will display folders and normal.

error - Copy.PNG

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.