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How to enable and configure OnCommand Insight (OCI) AutoSupports

  1. Last updated
    Oct 31, 2023
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Category:
oncommand-insight
Specialty:
oci
Last Updated:
10/31/2023, 4:48:44 PM

Applies to

OnCommand Insight

Description

This KB article describes how to perform the following actions related to OnCommand Insight AutoSupports:

  •    How to enable OnCommand Insight (OCI) Autosupports (ASUP).  
  •    How to Include or Exclude "Logs" and/or "Performance Data" from OnCommand Insight (OCI) AutoSupports (ASUP).
  •    How to change the AutoSupport send Protocol to: 
    • HTTP
    • HTTPS
    • FTP
    • Email
  •   How to modify AutoSupport size limitations for email.

Note: An AutoSupport is also sometimes referred to as "Phone Home".

 

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