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Unable to import a AltaVault configuration

  1. Last updated
    Jun 18, 2023
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Category:
altavault
Specialty:
legacy
Last Updated:
6/18/2023, 5:01:38 PM

Applies to

NetApp Cloud Backup (formerly AltaVault)

Issue

After the DR test, while using the Import Configuration wizard (Configure > Setup Wizard), below error is received right after you click the 'import configuration' link.
 
Unable to import a AltaVault configuration.
Please clear the encryption key before importing.
 
ava_import_config_err.png

 

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