AltaVault smbd process stops working

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Views:: 367

Visibility:: Public

Votes:: 0

Category:: altavault

Specialty:: legacy

Last Updated:

Applies to

NetApp Cloud Backup (formerly AltaVault) 4.4.1D1

Issue

Unexpected failure of process smbd

Description:    Unexpected failure of process smbd.
Binary name:    smbd
Binary size:    6258816
Binary time:    2019-01-22 13:09:56
Core name:      core.30577
Core size:      1367011328
Core time: 2020-05-19 17:02:28
Process ID:     30577
Fatal signal:   SIGSEGV
Process uptime: 109d 0h 45m 13s


May 19 17:02:28 localhost kernel:[41788173.045642] smbd[30612]: segfault at 0 ip 00007f219d00c393 sp 00007f2188827690 error 4 in libtcmalloc.so.4.2.2[7f219cfe4000+4c000]
May 19 17:02:34 localhost pm[8510]: [pm.NOTICE]: Process smbd (pid 30577) terminated from signal 11 (SIGSEGV)
May 19 17:02:34 localhost pm[8510]: [pm.INFO]: Forking then execing binary "fuser" with argv "fuser /var/opt/tms/snapshots/.running/smbd//core.30577".
May 19 17:02:34 localhost pm[8510]: [pm.WARNING]: Core file found in smbd's working directory
May 19 17:02:34 localhost pm[8510]: [pm.INFO]: Forking then execing binary "/bin/bash" with argv "/bin/bash /sbin/afail.sh -n smbd -b /opt/rbt/bin/smbd -p 30577 -u \"109d\ 0h\ 45m\ 13s\" -c /var/opt/tms/snapshots/.staging/ava102-smbd-20200519-170228/core.30577 -a /var/opt/tms/snapshots/.staging/ava102-smbd-20200519-170228 -s SIGSEGV".
May 19 17:02:34 localhost pm[8510]: [pm.NOTICE]: Waiting 1 seconds before relaunching smbd
May 19 17:02:34 localhost mgmtd[8702]: [mgmtd.INFO]: Process failure: smbd
May 19 17:02:34 localhost mgmtd[8702]: [mgmtd.INFO]: Crash of process smbd.