Skip to main content
NetApp Knowledge Base

AltaVault Optimization Service is stopped, and Status is 'not ready'

Views:
65
Visibility:
Public
Votes:
0
Category:
altavault
Specialty:
legacy
Last Updated:

Applies to

  • AltaVault virtual appliance
  • AVA-v32
  • VMware vCenter

Issue

Optimization Service is in stopped state and attempts to restart the service fail as well.
  • Attempts to start the Optimization Service fail with below errors:
Jul  8 00:23:51 ava-v32 rfsd[3263]: [metadata_db.INFO] (3263) Invalid inodes cleanup took 14 seconds
Jul  8 00:23:51 ava-v32 rfsd[3263]: [slab_container.ERR] (3263) buffer too short to contain header (buffer is 0 bytes, ContainerHeader is 32 bytes)
Jul  8 00:23:51 ava-v32 rfsd[3263]: [slab_impl.ERR] (3263) Failed to read format of Slab: invalid argument
Jul  8 00:23:51 ava-v32 rfsd[3263]: [slab_impl.ERR] (3263) Failed to read data file: invalid argument
Jul  8 00:23:51 ava-v32 rfsd[3263]: [slab_impl.ERR] (3263) Failed to load datasection for slabid=0xfefffab311c60000 : invalid argument
Jul  8 00:23:51 ava-v32 rfsd[3263]: [megastore.ERR] (3263) Failed to load slab: invalid argument
Jul  8 00:23:51 ava-v32 rfsd[3263]: [megastore.ERR] (3263) Failed to load partial slabs: invalid argument
Jul  8 00:23:51 ava-v32 rfsd[3263]: [megastore.ERR] (3263) Component Initialization Failed: invalid argument
Jul  8 00:23:51 ava-v32 rfsd[3263]: [megastore.ERR] (3263) Failed to initialize the Megastore: invalid argument
Jul  8 00:23:51 ava-v32 rfsd[3263]: [megastore.ERR] (3263) Error in starting megastore
Jul  8 00:23:51 ava-v32 rfsd[3263]: [evict.INFO] (3263) Processor EvictProcessor shutting down 129 threads
Jul  8 00:23:51 ava-v32 rfsd[3263]: [replication_mgr.INFO] (3263) Shutting down replication manager thread
  • Running complete MFSCK also encountered errors:
Jul 27 11:50:30 ava-v32 mgmtd[2337]: [mgmtd.INFO]: Forking then execing binary "/opt/rbt/bin/mfsck" with argv "/opt/rbt/bin/mfsck -M /data -S /var/tmp/mfsck -C COMPLETE -R -r".
Jul 27 11:50:54 ava-v32 mfsck[16467]: [slab_impl.ERR] (16469) Failed to read format of Slab: invalid argument
Jul 27 11:50:54 ava-v32 mfsck[16467]: [slab_impl.ERR] (16469) Failed to read data file: invalid argument
Jul 27 11:50:54 ava-v32 mfsck[16467]: [slab_impl.ERR] (16469) Failed to load datasection for slabid=0xfefffab311c60000 : invalid argument
Jul 27 11:50:54 ava-v32 mfsck[16467]: [megastore.ERR] (16469) Failed to load slab: invalid argument
Jul 27 11:50:54 ava-v32 mfsck[16467]: [megastore.ERR] (16469) Failed to load partial slabs: invalid argument
Jul 27 11:50:54 ava-v32 mfsck[16467]: [megastore.ERR] (16469) Component Initialization Failed: invalid argument
Jul 27 11:50:54 ava-v32 mfsck[16467]: [megastore.ERR] (16469) Failed to initialize the Megastore: invalid argument
Jul 27 11:50:54 ava-v32 mfsck[16467]: [megastore.ERR] (16469) Error in starting megastore
Jul 27 12:03:23 ava-v32 mgmtd[2337]: [mgmtd.INFO]: Mfsck run completed
Jul 27 12:03:23 ava-v32 mgmtd[2337]: [mgmtd.NOTICE]: Mfsck run encountered an error: [12:02:57.611831 21495 (21495) /run_mfsck info] nproc cur: 395558 [12:02:57.611886 21495 (21495) /run_mfsck info] nproc max: 395558 [12:02:57.611940 21495 (21495) /run_mfsck info] system thread max: 791116 tcmalloc: large alloc 2955681792 bytes == 0x37a0000 @  0x7f005226bb8a 0x74f604 0x74c2e6 0x8578fb 0x6ec636 0x6ec80a 0x6eea47 0x62dd3f 0x61f0aa 0x625d58 0x629e11 0x5883cd 0x5891f2 0x57b854 0xa46446 0x7f004f63c064 0x7f004e3fa62d (nil)
  • Complete MFSCK failed and logged the following message "mfsck run encountered an error. Contact NetApp Support for assistance."

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.