AltaVault Optimization Service is stopped, and Status is 'not ready'

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Views:: 57

Visibility:: Public

Votes:: 0

Category:: altavault

Specialty:: legacy

Last Updated:

Applies to

AltaVault virtual appliance
AVA-v32
VMware vCenter

Issue

Optimization Service is in stopped state and attempts to restart the service fail as well.

Attempts to start the Optimization Service fail with below errors:

Jul 8 00:23:51 ava-v32 rfsd[3263]: [metadata_db.INFO] (3263) Invalid inodes cleanup took 14 seconds

Jul  8 00:23:51 ava-v32 rfsd[3263]: [slab_container.ERR] (3263) buffer too short to contain header (buffer is 0 bytes, ContainerHeader is 32 bytes)

Jul 8 00:23:51 ava-v32 rfsd[3263]: [slab_impl.ERR] (3263) Failed to read format of Slab: invalid argument

Jul 8 00:23:51 ava-v32 rfsd[3263]: [slab_impl.ERR] (3263) Failed to read data file: invalid argument

Jul  8 00:23:51 ava-v32 rfsd[3263]: [slab_impl.ERR] (3263) Failed to load datasection for slabid=0xfefffab311c60000 : invalid argument

Jul 8 00:23:51 ava-v32 rfsd[3263]: [megastore.ERR] (3263) Failed to load slab: invalid argument

Jul 8 00:23:51 ava-v32 rfsd[3263]: [megastore.ERR] (3263) Failed to load partial slabs: invalid argument

Jul 8 00:23:51 ava-v32 rfsd[3263]: [megastore.ERR] (3263) Component Initialization Failed: invalid argument

Jul 8 00:23:51 ava-v32 rfsd[3263]: [megastore.ERR] (3263) Failed to initialize the Megastore: invalid argument

Jul 8 00:23:51 ava-v32 rfsd[3263]: [megastore.ERR] (3263) Error in starting megastore

Jul 8 00:23:51 ava-v32 rfsd[3263]: [evict.INFO] (3263) Processor EvictProcessor shutting down 129 threads

Jul 8 00:23:51 ava-v32 rfsd[3263]: [replication_mgr.INFO] (3263) Shutting down replication manager thread

Running complete MFSCK also encountered errors:

Jul 27 11:50:30 ava-v32 mgmtd[2337]: [mgmtd.INFO]: Forking then execing binary "/opt/rbt/bin/mfsck" with argv "/opt/rbt/bin/mfsck -M /data -S /var/tmp/mfsck -C COMPLETE -R -r".

Jul 27 11:50:54 ava-v32 mfsck[16467]: [slab_impl.ERR] (16469) Failed to read format of Slab: invalid argument

Jul 27 11:50:54 ava-v32 mfsck[16467]: [slab_impl.ERR] (16469) Failed to read data file: invalid argument

Jul 27 11:50:54 ava-v32 mfsck[16467]: [slab_impl.ERR] (16469) Failed to load datasection for slabid=0xfefffab311c60000 : invalid argument

Jul 27 11:50:54 ava-v32 mfsck[16467]: [megastore.ERR] (16469) Failed to load slab: invalid argument

Jul 27 11:50:54 ava-v32 mfsck[16467]: [megastore.ERR] (16469) Failed to load partial slabs: invalid argument

Jul 27 11:50:54 ava-v32 mfsck[16467]: [megastore.ERR] (16469) Component Initialization Failed: invalid argument

Jul 27 11:50:54 ava-v32 mfsck[16467]: [megastore.ERR] (16469) Failed to initialize the Megastore: invalid argument

Jul 27 11:50:54 ava-v32 mfsck[16467]: [megastore.ERR] (16469) Error in starting megastore

Jul 27 12:03:23 ava-v32 mgmtd[2337]: [mgmtd.INFO]: Mfsck run completed

Jul 27 12:03:23 ava-v32 mgmtd[2337]: [mgmtd.NOTICE]: Mfsck run encountered an error: [12:02:57.611831 21495 (21495) /run_mfsck info] nproc cur: 395558 [12:02:57.611886 21495 (21495) /run_mfsck info] nproc max: 395558 [12:02:57.611940 21495 (21495) /run_mfsck info] system thread max: 791116 tcmalloc: large alloc 2955681792 bytes == 0x37a0000 @  0x7f005226bb8a 0x74f604 0x74c2e6 0x8578fb 0x6ec636 0x6ec80a 0x6eea47 0x62dd3f 0x61f0aa 0x625d58 0x629e11 0x5883cd 0x5891f2 0x57b854 0xa46446 0x7f004f63c064 0x7f004e3fa62d (nil)

Complete MFSCK failed and logged the following message "mfsck run encountered an error. Contact NetApp Support for assistance."