User getting alert secd secd unixLookupFailure error

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Last Updated:

Applies to

Ontap 9
Name mapping
NAS

Issue

Users trying to connect to vServer fails to retrieve the UID and GID and gets below error:

Thu Jun 26 01:40:20 -0400 [dc1cdlenc1a1c1: secd: secd.unixLookupFailure:error]: UNIX lookup failure on Vserver (dc1cdlenc1nasv7) for client with IP address (xx.xx.xx.xx). 
Error: Acquire UNIX credentials procedure failed   [  1 ms] Entry for group-id: 2003 not found in the current source: FILES. 
Entry for group-id: 2003 not found in any of the available sources **[ 2] FAILURE: Unable to retrieve UNIX groupname for GID 2003

Cluster1::*> unix-user show -vserver SVM01 -user NewUser
Vserver: SVM01
User Name: NewUser
User ID: 1234
Primary Group ID: 321
User's Full Name: