No title 2010444650

Applies to

• * ONTAP 9
• * Service Processor (SP)
• [https://kb.netapp.com/on-prem/ontap/...w_do_I_use_it]
• * Baseboard Management Controller (BMC)
• [https://kb.netapp.com/on-prem/ontap/...w_do_I_use_it]

Issue

* SP auto-upgrade fails and node reports:

[node1: nphmd: hm.alert.raised:alert]: Alert Id
= SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade raised by
monitor controller

* SP subsystem status:

cluster1::> system health subsystem show

Subsystem Health
----------------- ------------------
SAS-connect ok
Environment ok
Memory ok
Service-Processor degraded
* SP firmware upgrade on the nodes is successful
* Accessing the SP via SSH works fine