Skip to main content
NetApp Knowledge Base

ASUP is not working after enabling OCSP

Views:
30
Visibility:
Internal
Votes:
0
Category:
not set
Specialty:
not set
Last Updated:

Applies to

  • * ONATP 9
  • * AutoSupport (ASUP)
  • * Active IQ Digitial Advisor

Issue

ASUP stops working with an error:


::> system node autosupport check show-details -check-type http*


Category: http- https
Component: http-put-destination
Status: failed
Detail: HTTP/S PUT connectivity check failed for destination:
https://support.netapp.com/put/AsupPut/. Error: Peer
certificate can not be authenticated with given
Certificate Authority certificates.. Failed to send OCSP
request to OCSP responder: host:"ocsp.sectigo.com",
port:"80", path:"/".
Corrective Action: Certificate issue. Please make sure you have the correct
Root Certificate installed


Component: http-post-destination
Status: failed
Detail: HTTP/S POST connectivity check failed for destination:
https://support.netapp.com/asupprod/post/1.0/postAsup.
Error: Peer certificate can not be authenticated with
given Certificate Authority certificates.. Failed to
send OCSP request to OCSP responder:
host:"ocsp.sectigo.com", port:"80", path:"/".
Corrective Action: Certificate issue. Please make sure you have the correct
Root Certificate installed

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

This is an internal KB article and its content should not be copy/pasted and shared with people outside of NetApp. Always seek Duty Manager authentication of caller for password reset requests. If you need further assistance post a question in Knowledge Xchange