Skip to main content
NetApp Knowledge Base

NetApp Ransomware Resilience payment method has expired notification

  1. Last updated
  2. Save as PDF
Views:
31
Visibility:
Public
Votes:
0
Category:
netapp_console
Specialty:
ds_rp
Last Updated:

Applies to

  • NetApp Console
  • Ransomware Resilience
  • Licensing

Issue

NetApp Console sends Ransomware Resilience notifications which cannot be permanently dismissed stating that the payment method for the Anti-Ransomware service has expired.

Sample Notification:The NetApp Ransomware Resilience payment method has expired. Your Ransomware Resilience functionality is limited.

Cause

  • No valid payment method/licensing configured to use Ransomware Resilience service within NetApp Console.
  • Expired Free trial period for Ransomware Resilience service

Solution

Contact your NetApp Sales/Account Representative to purchase a valid Ransomware Resilience license needed to avail of the service.

Partner Notes

partnerNotes_text
 

Additional Information

additionalInformation_text

Internal Notes

internalNotes_text

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.