DR Test Failover Fails in NetApp Console

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Category:: netapp_console

Specialty:: disaster_recovery

Last Updated:

Applies to

NetApp Console
Disaster Recovery

Issue

When running a Disaster Recovery (DR) Test Failover operation from the NetApp Console, the operation fails.

Relevant Log Output:

RegisterTargetVirtualMachine(s)
Error: Agent sub-workflow response failed, error EGv1 --> ServerFaultCode: Permission to perform this operation was denied.
HMRLT --> ServerFaultCode: Permission to perform this operation was denied.
Details: Registering failed for the virtual machines(s) - HTW:EGv1, HTW:HMRLT
HTW:EGv1 - HTW:ServerFaultCode: Permission to perform this operation was denied.
HTW:HMRLT - HTW:HMRLT-ServerFaultCode: Permission to perform this operation was denied.

PowerOffSourceVirtualMachine(s)Compensation
Error: Replication plan is in invalid state for PowerOffSourceVirtualMachine(s)Compensation: migrate_failed
Resolution: Contact NetApp support.

Screenshot :

Cause

The DR Test Failover failure is due to a bug affecting the Disaster Recovery service’s ability to properly handle test failover operations.

Solution

NetApp Engineering team released a global patch on May 4, 2026, which implements an automated version of the manual mount/unmount workaround directly into the Disaster Recovery service code.

Workaround (if patch is not yet applied):

Manually mount and unmount the datastore associated with the DR Test Failover operation on the target vCenter before initiating the test failover. This manual step allows the test failover to complete successfully until the permanent fix (patch) is deployed.

Partner Notes

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Additional Information

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Internal Notes

BXDREX-2698