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Unable to reinstall data sense with error

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Category:
netapp_console
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ds_dc
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Applies to

  • Data sense Installation
  • Docker Engine
  • Podman Engine
  • Onprem RHEL CDS installation

Issue

Unable to redeploy data sense using podman  container with error layer not known

Cause

Deployment failing with below error as there is stale entry present in the docker not allowing to reinitiate the installation
 

# podman ps --external -aCONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES95b785a2e4c0 docker.io/datasense/datasense:05a6bf906f9b9f5681247d87013cdb75 ./containers/entr... 2 days ago Created datasense-celery_dirlist_worker-149dbca0bf6ea docker.io/datasense/ds_mount_server:642992345b3d9a74dc424d869dd0b1f5 gunicorn -b 0.0.0... 3 minutes ago Up 3 minutes ds_mount_server

Solution

Removing the stale docker container image and doing the hard reset fix the issue 
 
# podman rm <containerid>
# podman ps --external -a <CONTAINER ID>  IMAGE
# ./hard_reset_system.sh

Partner Notes

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Additional Information

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