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Slowness on Cloud Classification data report extractions

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Applies to

  • Cloud Classification
  • BlueXP
  • Compliance reports

Issue

  • Poor performance on Compliance report extraction from Cloud Classification UI on BlueXP.
  • The queued reports take many hours to create and they get cancelled eventually:

Export Files
Action ID: 63
2024-09-24 07:54
Queued
Cancel

Cause

Requested a report for a large amount of files.

Solution

Please contact NetApp Technical Support or log into the NetApp Support Site to create a technical case. Reference this article for further assistance.

Partner Notes

partnerNotes_text
 

Additional Information

  • The report creation task cannot be cancelled if it is already started running from the UI.
  • The next task won't run until the current one is completed.
  • Multi-action will be introduced in an upcoming CDS release.

Internal Notes

Involve CDS Engineering as in CDS-8213:
 
I had to kill the long running task from inside of the system. After that customer managed to create the reports.

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