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Data Classification Application Files Missing After Upgrade

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Applies to

  • NetApp Console Agent
  • DataSense Classification VM (Linux-based)
  • NetApp Console Agent (versions 4.7, 4.8)
  • Classification Application (version 1.47 and above)

Issue

After an upgrade attempt, Data Classification application files were missing from /opt/netapp/datasense.
  • Attempts to reinstall the classification application failed with TLS handshake timeout errors when pulling images from https://production.cloudfront.docker.com.
  • The classification VM was left in a failed upgrade state, with reinstall containers crashing and the application missing.

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