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Dark site Cloud Data Sense fails to upgrade

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ds_dc
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Applies to

  • BlueXP Classification (Cloud Data Sense)
  • Dark site/offline/private host

Issue

 
diff: /opt/ds_update_service/datasense/upgrade/service/upgrade_service_wrapper.sh: No such file or directory Copying upgrade code 
cp: target '/opt/ds_update_service/datasense/upgrade/service' is not a directory Failed to restart ds_update.service: Unit ds_update.service not found.
Upgrade state is IN_PROGRESS, waiting for completion Upgrade state is IN_PROGRESS, waiting for completion ERROR: Upgrade failed
53.29.0. => 53.30.1

Cause

cause_text

Solution

Please contact NetApp Technical Support or log into the NetApp Support Site to create a technical case. Reference this article for further assistance.

Partner Notes

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Additional Information

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Internal Notes

Reach to Engineering as postgreSQL table entries may need to be removed from the instance.

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