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Classification failed to connect share

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Applies to

  • NetApp Data Classification
  • Cloud Volumes ONTAP (CVO)
  • Fully Qualified Domain Name (FQDN)

Issue

When attempting to add a share to the Configuration page of Classification, the error Failed to connect share //path to share is present.

Cause

DNS not resolving the host to a FQDN

Solution

Add the share with the FQDN in the path name.

Additional Information

  • Example of failure adding a share
    • //myhost/myshare 
  • Example of share added successfully
    •  //myhost.mydomain.com/myshare

Internal Notes

internalNotes_text

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