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Unable to access volumes in Azure CVO

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Applies to

  • Microsoft Azure
  • Cloud Volumes ONTAP (CVO)

Issue

Some of the volumes on a CVO in Azure have become unavailable

Cause

  • Encryption keys for one of the storage accounts were rotated
  • This caused the affected storage account to become unavailable to the CVO
  • The affected storage account housed 4 page blobs (data disks) that were a part of the affected aggregate

Solution

Follow the below KB to update the encryption keys in CVO

Partner Notes

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Additional Information

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Internal Notes

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