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BlueXP not secure after uploading HTTPS certificate

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Applies to

  • BlueXP Connector
  • HTTPs certificate upload
  • Generate a Certificate Signing Request (CSR)

Issue

A certificate signed by a certificate authority (CA) was uploaded to BlueXP and shows as active.
The Internet browser still reports the site as not being secured

Cause

The HTTPS certificate has not been properly uploaded to BlueXP

Solution

Verify the certificate install manually from Connector CLI using openssl command.
 
  1.  Install the openssl package

Example below for Ubuntu Connectors:

sudo apt install openssl

  1.  Generate a CSR using openssl

openssl req –new –newkey rsa:2048 –nodes –keyout server.key –out server.csr
Note: Make sure to replace the server with the name of your server. 

  1. Get the certificate signed 
  2. Upload the signed certificate from the Blue XP UI to see if it works fine. If this works now try generating the CSR from the Blue XP UI and if it still fails file a NetApp Support ticket.
 

Partner Notes

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Additional Information

Internal Notes

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