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BlueXP is unable to communicate with Data sense

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100
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Category:
netapp_console
Specialty:
ds_cvo
Last Updated:

Applies to

  • BlueXP
  • Cloud Datasense

Issue

BlueXP is unable to communicate with Cloud Datasense

Cause

Getting error  message stating we are preparing BlueXP for you while clicking on Data sense UI from BlueXP

Solution

Upgrading docker services to latest  for BlueXP fixed the issue

Partner Notes

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Additional Information

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