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Azure CVO node down and BlueXP GUI degraded

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ds_cvo
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Applies to

  • BlueXP
  • Azure CVO (Cloud Volumes ONTAP)

Issue

Node status in the cluster CLI showing an unknown state.
 
cluster01::> node show
Node      Health Eligibility Uptime        Model       Owner    Location
--------- ------ ----------- ------------- ----------- -------- ---------------
cluster01-01
          true   true
                            157 days 09:45 CDvM200
cluster01-02
          false  true                    - -           -        -
 
Warning: Unable to list entries on node cluster01-02. RPC: Couldn't make connection [from mgwd on node "cluster01-01" (VSID: -1) to mgwd at
         x.xx.xx.x]
2 entries were displayed.

Cause

N/A

Solution

Pleasecontact NetAppTechnical Support or log into the NetApp Support Site to create a case.Reference this article for further assistance.

Partner Notes

partnerNotes_text
 

Additional Information

additionalInformation_text

Internal Notes

Check with EE or SME, the issue was traced to a corrupt environment file on the boot disk which the engineer was able to analyze and repair by mounting it on a temporary VM.
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